Day 3 Exam NWP and VES Training
Quiz by Garnet Caimbon
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10 questions
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- Q1What is the resident portal website?umresident.realpage.comutilitymanagement.realpage.comrumresident.realpage.ccomresidentservices.realpage.com120s
- Q2What is the property portal website?um.realpage.compmweb.realpage.compropertyservices.realpage.compmc.realpage.com120s
- Q3What information does the resident need to set up an account online?Account Number and Occupant CountLast Bill AmountLast Payment Date and AmountAccount Number and Name on the Bill120s
- Q4You can submit a payment for the resident onlineTrueIf the resident insistsFalseOnly if approved by my supervisor120s
- Q5The resident can see how their bill is being calculated on the resident portalNot all the timeOnly if the property activates that optionFalseTrue120s
- Q6What payment option can the resident use to set up autopay?CashACH and Credit CardCredit Card OnlyACH only120s
- Q7The resident should nominate an autopay date how many days from the due date?24 hours beforesame day2 days before5 days before120s
- Q8When creating a case in focus, what 2 letter code do you use to search for the 4 categories in EZ case?PMRMRSUM120s
- Q9When creating an email, what should you put on the ‘from’ section?pmc@realpage.comutilityservices@rum.comresidentservices@realpage.comutilitymanagemment@realpage.com120s
- Q10What tool do you use to create notes for property calls?Open-CFocusResident PortalAvaya120s