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Decision Making Assessment

Quiz by John Anthony Ambayec

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10 questions
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  • Q1

    An AIP keeps on bullying another AIP. He keeps on doing it, but the AIP who's being bullied is not reporting the incident. One day, you noticed that The Bully AIP is keep on doing the same thing. What will you do?

    Raise it to your Cluster head

    Observe and wait for another week if this will happen

    Serve a coaching log

    Escalate it to your TL

    30s
  • Q2

    you want to change the seat plan of your team. what will you do?

    Ask our IT team to change the seat plan

    Seek for your TL's approval

    Seek for your cluster head's approval

    Seek for your SME's approval

    30s
  • Q3

    My AIP notify me that he will be late, what should i do next?

    inform my superior immediately. 

    ask for SME's approval

    prepare a coaching log and inform my superior

    Inform STL john

    30s
  • Q4

    My team has having a hard time hitting the target. What should i do? 

    Ask Tl to change the target

    Adjust the target and inform my SME

    Ask for a huddle and discuss it with co-QCs

    Better luck next time

    30s
  • Q5

    My AIP is on SL for 5 days and he already secured a medical certificate. What should i do?

    Advise the AIP to send the med cert to Nurse for assessment

    Advise the AIP to go back to work

    Ask for SME's approval

    Ask for TL's approval

    30s
  • Q6

    You see someone sleeping during shift, what will you do? 

    Serve a coaching log and then inform your superior

    Report it to your Superior

    Talk to the person, and if the reason is valid, give a warning

    Serve a coaching log

    30s
  • Q7

    You heard one of our Floor supports giving a wrong information about the process while supporting an AIP, what will you do next?

    Talk to the cluster head

    Talk to the FS

    Serve a coaching log. 

    Inform your SME about the incident

    30s
  • Q8

    There's an AIP celebrating his birthday, you are requesting for food pass. to whom you will ask for approval?

    SME

    Cluster Head

    SQC

    TL

    30s
  • Q9

    You saw an AIP with covid related symptoms, what will you do?

    Ask the AIP about his condition

    Call TL John

    Inform your SME

    Report it to the nurse immediately

    30s
  • Q10

    one of your AIPS would like to resign, what will you do?

    Inform your Cluster Head

    Talk to the AIP about the reason 

    Accept the resignation

    Advise your Tl about the resignation

    30s

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