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Q 1/5
Score 0
Member's box was delivered at the wrong address and there is a picture to prove it. What will you credit the issue under?
30
Forgot to change Address
Carrier Delay
Carrier Issue
Past cut-off/Box Made
Q 2/5
Score 0
Thomas' box was delivered a day later than its due date. When opening the box, he realizes that the ice packs are melted and the items are no longer edible. What would you credit this issue under?
30
Carrier Issue
Melted Ice Packs
Frozen Box
Carrier Delay
5 questions
Q.
Member's box was delivered at the wrong address and there is a picture to prove it. What will you credit the issue under?
1
30 sec
Q.
Thomas' box was delivered a day later than its due date. When opening the box, he realizes that the ice packs are melted and the items are no longer edible. What would you credit this issue under?
2
30 sec
Q.
The driver gets to the address and after ringing the doorbell, he realizes that no one is home and leaves with the box as he feels that it is not safe to leave it outside unattended. Which Credit reason would that fall under?
3
30 sec
Q.
Henri's box was delivered at the main door of his workplace in downtown Ontario. As he leaves work at 6 PM, he sees that a text was sent saying that his box was delivered but he cannot find it. What would you credit it under?
4
30 sec
Q.
John's box got delivered by GC-Calgary at 9 PM (EST). When he opens it, the icepacks are all melted and the products appear to no longer be consumable. What would you credit it under?
