Delivery Refresher Pt.2
Quiz by Professor Goodfood
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5 questions
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- Q1Member's box was delivered at the wrong address and there is a picture to prove it. What will you credit the issue under?Forgot to change AddressCarrier DelayCarrier IssuePast cut-off/Box Made30s
- Q2Thomas' box was delivered a day later than its due date. When opening the box, he realizes that the ice packs are melted and the items are no longer edible. What would you credit this issue under?Carrier IssueMelted Ice PacksFrozen BoxCarrier Delay30s
- Q3The driver gets to the address and after ringing the doorbell, he realizes that no one is home and leaves with the box as he feels that it is not safe to leave it outside unattended. Which Credit reason would that fall under?Delivery Instructions not RespectedCarrier IssueCarrier DelayStolen Box30s
- Q4Henri's box was delivered at the main door of his workplace in downtown Ontario. As he leaves work at 6 PM, he sees that a text was sent saying that his box was delivered but he cannot find it. What would you credit it under?Delivery Instructions not RespectedCarrier DelayCarrier IssueDamaged by Linehaul30s
- Q5John's box got delivered by GC-Calgary at 9 PM (EST). When he opens it, the icepacks are all melted and the products appear to no longer be consumable. What would you credit it under?Carrier Delay - WeatherMelted Ice PacksCarrier DelayCarrier Issue30s