DELTA AIRLINE Name Correction
Quiz by khiel ZERO
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- Q1
According to Delta's Name Correction Policy, when can travel agents make a correction to the first or middle name without a waiver code?
When the itinerary includes travel to/from India
When no more than three letters of the customer's last name need to be corrected
Only when the ticket includes flights operated by any other carrier
When the name has already been corrected once and requires further correction
300s - Q2
What is the limit for corrections to the last name without a waiver code?
No limit
One character
Two characters
Three characters
300s - Q3
When can a travel agent add a second name to the last name without changing the name?
When no more than three letters of the customer's last name need to be corrected
When the first and last names are inverted on the ticket
When the itinerary includes travel to/from India
When the ticket includes flights operated by any other carrier
300s - Q4
What should a travel agent do if the first and last names are inverted on the ticket and include a middle name, initial, or title?
Contact Global Sales Support for assistance
Add the following OSI message: OSI DL NAME CORRECTION FIRST AND LAST NAME INVERTED
Make the correction and reissue the ticket without a waiver code
Advise the customer to call Delta for assistance
300s