Digital Master Class Section 1: Test Your Knowledge
Quiz by ZEE M
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3 questions
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- Q1What impact has Absa seen in light of the changes to the digital banking worldGreater focus placed on Value Adding Customer ExperienceGreater influence on economic and political decision making30s
- Q2One of Absa’s Physical Channels Strategy, initiated in 2019, is about digitizing all its functions, through which strategic pillarsIncreasing costs to serve Physical ChannelsEnabling a high-performance culture30s
- Q3Absa’s collaborative approach to adopting to the new world of banking and servicing has been centered around which principleDevelop new ways of working to accommodate the culture shiftRedesign the business ecosystem in its entirety30s