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DO NOT USE - W4D5 Road to Mastery: Soft Skills In Action

Quiz by Training Team SMB

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4 questions
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  • Q1
    **NEED MP3 FROM JOANNA BAILEY/SBC** Listen to the audio clip provided. Indicate what soft skills were demonstrated in the call and what can be improved upon.
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    Sorting
    300s
  • Q2
    Listen to the audio clip provided. Indicate which phases of the Paychex Service Model were present in the call and which needed to be improved.
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    300s
  • Q3
    Listen to the audio clip provided. Indicate what soft skills were demonstrated in the call and what can be improved upon.
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    Sorting
    300s
  • Q4
    Listen to the audio clip provided. Indicate what soft skills were demonstrated in the call and what can be improved upon.
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    Sorting
    30s

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