
Effective communication skills
Quiz by philair24 Moreno
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10 questions
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- Q1Which of the following is a key component of effective communication?Using complex vocabularyActive listeningAvoiding eye contactSpeaking loudly30s
- Q2What is one way to improve nonverbal communication?Looking at your phoneFolding your armsMaintaining eye contactNodding excessively30s
- Q3What is an important skill for giving and receiving feedback?Being vagueBeing constructiveIgnoring feelingsCriticizing harshly30s
- Q4Which communication technique can help avoid misunderstandings?Assuming intentClarifying questionsMonologuingIgnoring nonverbal cues30s
- Q5What should you do to ensure your message is received effectively?Use jargon without explanationTailor your message to your audienceSpeak as fast as possibleAvoid asking for feedback30s
- Q6What is the role of empathy in effective communication?It allows for quick responsesIt helps build rapport and trustIt focuses only on one's own perspectiveIt eliminates the need for listening30s
- Q7What is a common barrier to effective communication?Assumptions about the other person's knowledgeActive engagementClear articulation of ideasOpen body language30s
- Q8How can you demonstrate active engagement during a conversation?By providing verbal and nonverbal feedbackBy interrupting frequentlyBy staying silentBy focusing on other tasks30s
- Q9Which of the following is an effective way to manage conflict in communication?Avoiding the issue altogetherStaying calm and respectfulBlaming the other personYelling to assert dominance30s
- Q10What is a sign of effective communication in a team environment?Dominating discussionsOpen sharing of ideasWithholding opinionsListening without responding30s