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50 questions
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  • Q1
    It is a foundation model for businesses, historically centered around product, price, place, and promotion.
    Marketing Mix
    50s
  • Q2
    E. Jerome McCarthy is the marketing professor and author, first introduced the four Ps classification for developing an effective marketing strategy.
    TRUE
    FALSE
    30s
  • Q3
    Physical Evidence represents an item or service designed to satisfy the needs and wants of the customer. It can be tangible or intangible.
    FALSE
    TRUE
    30s
  • Q4
    Service Differentiation includes form, features, customization, conformance, performance, durability, reliability, repairability and style.
    TRUE
    FALSE
    30s
  • Q5
    It is basically the amount that a customer pays for to enjoy it.
    PRICE
    50s
  • Q6
    Cost-basedPricing is based from costs related to research and development, manufacturing, marketing, and distribution.
    FALSE
    TRUE
    30s
  • Q7
    This refers to determining the areas of distribution or the distribution channel.
    PLACE
    50s
  • Q8
    It is a chain of businesses or intermediaries through which a good or service passes until it reaches the final buyer or the end consumer.
    Distribution Channel
    Channel
    Indirect Channel
    Direct Channel
    45s
  • Q9
    It is also called a promotional mix - Combination of different types of promotion a business uses to promote its products.
    PROMOTION
    50s
  • Q10
    Booms and Bitner included People, Process and Physical Evidence to accommodate trends towards a service or knowledgebased economy on Marketing Mix.
    FALSE
    TRUE
    30s
  • Q11
    It refers to all people who directly or indirectly influence the perceived value of the product or service, including knowledge workers, employees, management, and consumers
    PEOPLE
    50s
  • Q12
    It represents the method or flow of providing service to the clients and often incorporates monitoring service performance for customer satisfaction.
    PROCESS
    50s
  • Q13
    It is the direct sensory experience of a product or service that allows a customer to measure whether he or she has received value.
    PHYSICAL EVIDENCE
    50s
  • Q14
    It is a map, which indicates the region near or about a place and the proximity to prominent and established landmarks.
    Vicinity Map
    50s
  • Q15
    The name, term, or image that consumers can use to identify products from others is called ____________
    Brand
    50s

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