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ES knowledge

Quiz by yuredith isea

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Q 1/8
Score 0
How many days does the seller have to declare a warranty exclusion?
30
1 Business day
2 Business days
3 Business days from the reception of the device
3 Business days from the reception of the pictures
Q 2/8
Score 0
The BMW for orders made before October 6 includes:
30
Camera, Speakers and motherboard
Dead pixels, network issues, battery issues
Charging issues, camera, microphone
Crack screen, charger, screen

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ES knowledge

Quiz by yuredith isea

Customize this quiz to suit your class

Instantly translate to 100+ languages

Measure skills

from any curriculum

Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.

Q 1/8
Score 0
How many days does the seller have to declare a warranty exclusion?
30
1 Business day
2 Business days
3 Business days from the reception of the device
3 Business days from the reception of the pictures
Q 2/8
Score 0
The BMW for orders made before October 6 includes:
30
Camera, Speakers and motherboard
Dead pixels, network issues, battery issues
Charging issues, camera, microphone
Crack screen, charger, screen

8 questions

Q.

How many days does the seller have to declare a warranty exclusion?

1

30 sec

Q.

The BMW for orders made before October 6 includes:

2

30 sec

Q.

If the seller doesn't provide the invoice within 48 business hours after the ultimatum you have to issue the compensation as a:

3

30 sec

Q.

If the customer says that the package was not delivered what is the first action you have to do?

4

30 sec

Q.

If there's a visible damage in the pictures provided by the customer what should you do?

5

30 sec

Q.

If the smartphone's battery is below 85% what should you do?

6

30 sec

Q.

If the device is received in a wrong color what should you do?

7

30 sec

Q.

If the customer is declaring a grade discrepancy with no proof what is the first thing you have to do?

8

30 sec