Essential vs Desirable Job Entry Requirements
Quiz by Cassie Tenant-Flowers
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- Q1
Which of these is an essential job entry requirement for a customer service representative?
At least five GCSEs or equivalent
Intermediate to fluent French
Help desk experience
30s - Q2
Which of these is a desirable job entry requirement for a customer service representative?
Ability to speak intermediate to fluent French
Problem-solving and critical thinking skills,
HVAC certification
30s - Q3
Which of these is a desirable job entry requirement for a customer service representative?
Minimum of one year's experience in hotel and apartment maintenance
Listening skills and empathy
Data entry experience
30s - Q4
Which of these is as essential job entry requirement for a customer service representative?
Have a clean, current driving licence
Ability to concentrate for long periods of time and sit at a computer
Able to lift heavy weights, assisted and unassisted
30s - Q5
Which of these is an essential job entry requirement for a customer service representative?
Excellent communication skills, both verbally and in writing
Have a clean, current driving licence
Help desk experience
30s - Q6
Which of these is a desirable job entry requirement for a customer service representative?
at least five GCSEs or equivalent
Excellent communication skills, both verbally and in writing
Business administration degree
30s - Q7
Which of these is a desirable job entry requirement for a customer service representative?
Able to concentrate for long periods of time and sit at a computer
Able to lift heavy weights, assisted and unassisted
Help desk experience
30s - Q8
Which of these is an essential job entry requirement for a customer service representative?
Ability to speak intermediate to fluent French
Help desk experience
Problem-solving and critical thinking skills
30s