Exam 3 Review

Ted was hiring a new financial analyst, and he had several good candidates. He was leaning toward hiring Akiko, a Japanese American woman, because he thinks Asians are better at math. Ted is exhibiting which distortion in perception?

After Target surveyed its customers, it discovered that its customers preferred the company's competition more than 70 percent of the time. The most frequently cited reason was customer service. During which stage of Lewin's change model should Mary provide her employees with this information about the problems with customer service?

Which of the following is not an inside force that indicates organizational change might be needed?

Of the 4 components of Emotional Intelligence, which is the most critical?

Jake just finished interviewing Sue and knew she would be an excellent employee. She got along with everyone and was even from the same university as 3 of the managers! What perceptual distortion is Jake experiencing?

When Tom's students asked to turn in their work late he knew they had been out late partying the night before. What perceptual distortion is Tom experiencing?

Because Franco believes that external forces control him, he may do best in a highly structured job that requires greater compliance. Franco has

A person who scores high on the conscientiousness dimension is typically dependable, persistent, and oriented toward achievement.

When a grocery store chain adopts a new practice of its competitors by staying open 24 hours a day, requiring employees to work flexible schedules, it is implementing a(n) ______ change.

Training is for

The question "Tell me about a time when you led a team" would be used in which type of interview situation?

When the two newly hired analysts compared notes, they found that their interviews had been quite different. Each was long and involved, but the content of the questions varied based on previous employment and education. The company that hired them used ______ interviews.