Exam 3 Review
Quiz by Olivia Law-DelRosso
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12 questions
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- Q1Ted was hiring a new financial analyst, and he had several good candidates. He was leaning toward hiring Akiko, a Japanese American woman, because he thinks Asians are better at math. Ted is exhibiting which distortion in perception?recency effectself-serving biasstereotypingracism30s
- Q2After Target surveyed its customers, it discovered that its customers preferred the company's competition more than 70 percent of the time. The most frequently cited reason was customer service. During which stage of Lewin's change model should Mary provide her employees with this information about the problems with customer service?changingcontinuous improvementunfreezingrefreezing30s
- Q3Which of the following is not an inside force that indicates organizational change might be needed?high levels of stress among employeesjob dissatisfactionexcessive conflict between managers and employeesincreased competition in the industry30s
- Q4Of the 4 components of Emotional Intelligence, which is the most critical?Self-awarenessrelationship managementself-managementsocial awareness30s
- Q5Jake just finished interviewing Sue and knew she would be an excellent employee. She got along with everyone and was even from the same university as 3 of the managers! What perceptual distortion is Jake experiencing?recency effectcausal attributionhalo effectstereotyping30s
- Q6When Tom's students asked to turn in their work late he knew they had been out late partying the night before. What perceptual distortion is Tom experiencing?recency effecthalo effectstereotypingcausal attribution30s
- Q7Because Franco believes that external forces control him, he may do best in a highly structured job that requires greater compliance. Franco hashigh self-esteem.low self-monitoring.an external locus of control.high self-efficacy.30s
- Q8A person who scores high on the conscientiousness dimension is typically dependable, persistent, and oriented toward achievement.FalseTrue30s
- Q9When a grocery store chain adopts a new practice of its competitors by staying open 24 hours a day, requiring employees to work flexible schedules, it is implementing a(n) ______ change.impermanentinnovativeradically innovativeadaptive30s
- Q10Training is fortraining employees on how to prepare for and do future jobs, such as being a manageremployees to learn better ways and technique to complete their current jobs30s
- Q11The question "Tell me about a time when you led a team" would be used in which type of interview situation?performance testunstructured interviewsituational interviewbehavioral interview30s
- Q12When the two newly hired analysts compared notes, they found that their interviews had been quite different. Each was long and involved, but the content of the questions varied based on previous employment and education. The company that hired them used ______ interviews.behavioralstructuredunstructuredsituation30s