Exercise 10 - True or False
Quiz by Bernice W. Broussard
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
If you suspect a customer of theft, you should approach the customer in a helpful, courteous manner.
truefalseTrue or False30s - Q2
You should detain a suspected shoplifter if you see the person pick up and conceal an item.
falsetrueTrue or False30s - Q3
People carrying extra-large bags or wearing out-of-season clothing should be closely monitored.
truefalseTrue or False30s - Q4
If an electronic article surveillance (EAS) system alarm sounds as a customer leaves the store, it means she is a shoplifter.
falsetrueTrue or False30s - Q5
If a box contains an incorrect item when a customer brings it to the register (package switching), it should always be sold "as is."
falsetrueTrue or False30s - Q6
When helping a customer set up a loyalty app, it is a good idea to let them set up their password privately.
truefalseTrue or False30s - Q7
Only customers shoplift from retailers.
falsetrueTrue or False30s - Q8
It is generally fine to allow your best friend to use your employee discount when she needs to make a large purchase.
falsetrueTrue or False30s - Q9
Intentionally pricing items below their actual price is a form of employee theft or fraud.
truefalseTrue or False30s - Q10
One way to h elp prevent operational errors is to recheck your work.
truefalseTrue or False30s