
FEMA IS-244b - Developing and Managing Volunteers
Quiz by Neil Smith
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20 questions
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- Q1Initial implementation of the volunteer program policy should take place:Immediately following incident occurrenceThroughout response and recovery.As soon as a warning is issued that an incident will occurBefore an incident by exercising the viability of the policy.60s
- Q2The jurisdiction’s or organization’s legal counsel should always be consulted about volunteer program policy before implementation.TrueFalse60s
- Q3Because they fill a critical role in volunteer management, a VRC should be activated whenever the Emergency Operations Center is activated.TrueFalse60s
- Q4Because jurisdictions/agencies will rely on the public for volunteers, they should be consulted before any stakeholder meetings take place.FalseTrue60s
- Q5Volunteerism is a relatively new concept in the United States, beginning during the Great Depression of the 1930s.TrueFalse60s
- Q6Following a tornado, fraternity brothers from a local college decide to help with debris removal. The fraternity had not volunteered before but determined that the tornado response offered a good opportunity for them. These volunteers are:AffiliatedUnaffiliated60s
- Q7Because voluntary organizations are experienced in managing volunteer programs, they should accept responsibility for volunteer management, whenever possible.FalseTrue60s
- Q8Recruitment messages should always be disseminated using news media.TrueFalse60s
- Q9While reviewing job applications, you notice that one candidate who looks qualified did not sign the consent form. What should you do?Continue with the placement process without checking references or background.Get the candidate’s written authorization during the interview.Check the candidate’s references and backgrounds without a signed release.Call the candidate to get verbal consent.60s
- Q10____________________ is an excellent source for volunteers with a variety of skills.Business directoriesCitizenCorpsLocal high schoolsThe local newspaper60s
- Q11The document that plays a large role in recruitment, selection, assignment, and supervision of volunteers is the:Volunteer job descriptionVolunteer program standard operating proceduresJurisdiction's Emergency Operations PlanSpontaneous volunteer and donations management plan60s
- Q12A volunteer has been working at a very physical job for 10 hours. At the end of his shift, he said he was fine and continued working. You should:Require him to break for fluids, then let him continueMake the volunteer leave the worksite for a complete rest periodAllow him to continue working until he indicates fatigueAssign a second volunteer to help him60s
- Q13Volunteer position descriptions are developed to:Provide the media with content for volunteer recruitmentDocument skill, knowledge, and other requirements for each volunteer jobLimit recruitment of unskilled volunteersBuild a database of potential volunteers60s
- Q14Because time is of the essence, volunteers should be interviewed:By job typeEvery week with as many persons who have volunteeredIn small groupsAt 10-minute intervals60s
- Q15One way to restrict volunteer access from sensitive areas is to:Make restrictions clear during the volunteer orientationRequire volunteers to stay at the VRC until transported to their work areasTell volunteers that being in an area without proper authorization will be cause for arrestIssue unique identification to those having access60s