
final exam. HBO
Quiz by Bernardita Dalisay
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35 questions
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- Q1feeling of tension that happen when a person perceives that a condition is about to go beyond his ability to deal with and as a result could cause danger to his well being.stress managementworkplace problemworkplace stressstress30s
- Q2short term reaction to immediate threat such as alertness and excitement, increase in energy to mention some except...feeling of sadnessloss of appetiteincreased metabolism of body fatirritability30s
- Q3anxiety and panic attacks, depression, diabetes, are all conditions resulting from chronic stress except...depressiondiabeteshigh blood pressureshort term suspension of the immune system30s
- Q4it is the response people may have when presented with work demands and pressures that are not coordinated to their knowledge and abilitiesworkplace stressorsstressstress managementworkplace stress30s
- Q5early warning of workplace stresslowered resistance to infection and diseasenausea and vomitinglong term disturbance in eatingheadache30s
- Q6how to solve stressors like lack of time or presented lack of timeimprove communication up and chain of command can give people a chance to pass along ideas, suggestions, and complaints.aim always for best case scenariosclear communication of company's policies and goalskeep people informed of business situations, threats, and obstacles that must be overcomed30s
- Q7physical health/ relationship can be resolved by:daily, weekly, or monthly appreciation will help reduce stresstrust your employeescan be controlled by encouraging proper time managementmanagers must act as sounding boards when employees came to them for advice.30s
- Q8when others or employees may feel they have no options but leave the organization and remove themselves from stressful situation.reputational damageincreased training costhigh staff turnover and recruitment costshigh absenteeism and presenteeism levels30s
- Q9as a result to higher staff turnover, more induction courses are required.high staff turnover and recruitment costsincreased training costsreputational damagelitigation30s
- Q10employees tend to take more risks and suffer poorer concentration when they are stressed.increased training costsreduced productivity levellitigationincreased health and safety issues30s
- Q11just having one or more co-workers who are willing to assist in times of stress will reduce ones stress levelget time awayput it in perspectivecultivate allieshave realistic expectation30s
- Q12sometimes the best stress reducer is simply sharing ones stress with someone close.nobody is perfectcultivate alliesget time awaytalk it out30s
- Q13negativism sucks the energy and motivation out of any situation, so avoid whenever possible.modify one's job situationfight through the cluttermaintain a positive attitudeput it in perspective30s
- Q14this states manifests itself through emotional or physical exhaustion, reduced productivity at work and feeling of depersonalizationpanic disorderburn outsurvivor syndromeanxiety and panic attacks30s
- Q15a change may be for good or badnot all changes reflect learninglearning involves changelearningthe change in behavior should occur30s