Fleet Commander Online_Vehicle Account_Modify Driver
Quiz by Andrew Maly
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9 questions
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- Q1In a vehicle account, what are the 3 major actions you can impose upon a driver ID/PIN#?pin, card, and report lost stolenselect a driver, drive a driver, move a driveradd, terminate or reactivate driversearch for driver, cancel a driver.60s
- Q2In a vehicle account, how can you search for a Driver ID/PIN #?Status Date and Driver IDOnly the Driver IDFirst Name, Last Name, Driver ID, Driver Status, Status DateFirst Name, Last Name, and Card ID60s
- Q3Where do you go in Fleet Commander Online in order to add a Driver ID/PIN#?ReportingMaintain VehiclesMaintain DriversMaintain Cards60s
- Q4Why would you want to view Account Information before working on ANY account in Fleet Commander Online?This view contains nothing of importance outside of the account #.This view is only good to view Account Status and see if the account is "open" or "closed."This view contains the most accurate information about the account and ensures when you're adding a PIN#, you're adding it in the correct place as you identify whether the card is tied to Vehicle or Driver.This view is only good to see how many active fuel cards the account has.120s
- Q5When viewing this account, what 2 pieces of information are correct?Last Card ID Issued: 100048 and Billing Frequency: Monthly on the 24thBilling Address: Mucho Mexico 1310 Wayside Dr, Houston, TX 77020 and Account Name: IMPAC FLEETExpiration Date: 06/1/2021 and Transactions Per Day: 5Card Tied To: Driver and Account Status: Open120s
- Q6When setting limits on Driver ID/PIN#'s make sure...Ensure that there are no limits, all drivers should be able to get whatever they want when at a fueling station.Make up whatever rules you'd prefer, as long as you inform the customer.Ensure there is a daily, monthly, and swipe transaction per day limit.you DON'T set limits. PIN #'s in over 99% of accounts do not have limits.120s
- Q7View the picture. What should you do in order to make your Driver ID/PIN# search more accurate in the attached picture if the driver has been added within the past week?In "Status Date" be sure to include date at least 1 week ago in the "From" section.You're in the wrong section! Go to "Maintain Cards" to complete search.Click "Search" and all Driver ID/PIN#'s show up.Ensure the Driver Status is "Terminated" Driver ID/PIN #'s only.120s
- Q8What information is missing in the attached image on adding the Driver ID/PIN#?Just type in a Driver ID/PIN# and click "create driver"Driver ID, Zip Code, Organization Level, and ensure Daily, Monthly and Transactions Per Day is selectedFirst Name, Last Name, the Driver ID is automatically created.Driver ID, First Name, Last Name, and set all limits to "limit not in use"120s
- Q9If a customer who has a vehicle account calls/emails us stating that a driver has come back to their company, in order to issue a Driver ID/PIN # you should...For billing purposes, create a new Driver ID/PIN # and then click "Create Driver"Click on "Reset PIN Count" before you do anything else, then add Driver ID/PIN #.Add a card for the driver.Find the Terminated Driver by first/last name and then click "Reactivate Driver"120s
