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Formative Assessment in TLE Grade 8 (COBNHS)

Quiz by CID Office SDO Balanga

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20 questions
Show answers
  • Q1

    What is the main tool in assisting customers in contact centers?

    Call Master

    Personal Computer

    Personal Cubicle

    Headset

    30s
  • Q2

    What is the name of this Contact Center tool?

    Question Image

    VoIP

    Cubicle

    Personal Computer

    IP phone

    30s
  • Q3

    If it is 6 pm atUTC +8, is it 7 am at UTC -1?

    Question Image

    No

    It depends

    Yes

    Maybe

    30s
  • Q4

    How would you know the time in UTC +6 if you are from UTC +8?

    Multiply one hour per time zone going to +6

    Divide one hour per time zone going to +6

    Add one hour per time zone going to +6

    Subtract one hour per time zone going to +6

    30s
  • Q5

    If the room temperature in a contact center is 40oF what is its equivalent in oC?

    4.45    oC

    4. 44oC

    4.47 oC

    4.46    oC

    30s
  • Q6

    Which of the following equipment is used to feed various data and information?

    Information rack

    Fax machine

    Computer    

    Guest Folio

    30s
  • Q7

    What type of form is used to input data and submit it to a company or individual?

    Registration Form  

    No Show Form   

    Reservation Form  

    Revision Form

    30s
  • Q8

    What is the total amount of Suite room for 2 nights?

    Question Image

    11,380

    34140

    45520

    22760

    30s
  • Q9

    What is the total bill of the guest?

    35, 380

    15, 820

    26, 240

    13, 300

    30s
  • Q10

    Which of the following statements would best describe the hotel lobby below?

    Question Image

    i, iii, iv

    i,ii,iii

    ii,iii,iv

    i,iii, v 

    30s
  • Q11

    Which refers to a decoration, interpretation or visual explanation of a text, concept or process, designed for integration in published media, such as posters, flyers, magazines, books, and films?

    Illustration

    Drafting

    Design

    Drawing  

    30s
  • Q12

    Which type of pencils use the mechanism to push lead through a hole at the end?

    Erasable Color Pencil

    Wooden Pencil

    Mechanical Pencil                                             

    Grease Pencil     

    30s
  • Q13

    Which instrument is used for writing or drawing, constructed of a narrow pigment core in a protective casing that prevents the core from being break and/ or marking the user’s hand.

    Pencil

    Pen 

    Ruler

    Paper

    30s
  • Q14

    Which of the following part of an inch is the equivalent measurement of the ruler illustration?

    Question Image

    ¾ inch

    1/16 inch

    ½ inch

    7/8 inch

    30s
  • Q15

    Which of the following is the conversion of 583 millimeters to centimeters?

    583.2                       

    2.78                                                                   

    278,000

    58.3                                                                   

    30s

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