
Formative Assessment in TLE Grade 9 - Front Office (COBNHS)
Quiz by CID Office SDO Balanga
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
What desk IN A HOTEL is an extended arm of the front desk that are responsible for unloading luggage at curbside upon a guests arrival during the stay and at the time of departure.
What particular Department prepares an occupancy for guests and ensure cleanliness ?
What particular department provides a summary of financial transactions?
The fo desk provides a daily summary of the financial transaction after night auditing to the finance controller. It helps in marketing budget & allocates resources for the current financial report. Is FACT or BLUFF/MAYBE/YOU HAVE NO IDEA?
What department is in charge of maintaining equipment and systems installed in the hotel guest rooms?
It is also the front office‘s job to make a good first impression on the public, to relay messages and to meet the guests who are using the hotel for meetings, seminars and banquets.
What particular department is in charge of setting up bars in VIP rooms, special arrangements like cookies, fruit baskets and assorted dry fruits?
Guests may request for additional or special amenities during their stay like blanket, towel, soap, shampoo, etc. When such a request is received at the front office, they should be immediately conveyed to what department?
Coordinating with colleagues and other departments in front office management plays an important role to ensure effective response to bell requests. Is the statement TRUE or FALSE, MAYBE OR YOU HAVE NO IDEA?
What department informs the front office about its requirement of new Staff, training requirements for new staff, and Refreshers training for existing staff?
The following are some interview questions with existing online business except for;
What career doesn’t match your skills in Front Office, choose one from the following letters;
The front office is the part of a company that comes in contact with clients, such as the marketing, sales, and service departments.
It is automated Front Office Equipment used by Front Office Cashier to check the validity of a credit card
It is used in telephone exchange section of Front Office Department
This box is used by the guest for the things that they want to keep safe while staying at the hotel.
It is rack where you keep all keys of all hotel rooms. A. B. C. D.
This equipment is where the front officer keep the money, and this is usually put in the drawer or in the desk. A. B. C. D.
A type of payment card that allows purchases to be made on credit, which is a kind of loan.
A card that allows you to make charges using money that is already on account with a financial institution