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Foundations 1 Chapter 4 Mark III

Quiz by Christopher Wright

Grades 9-12
Hospitality and Tourism
Ohio Career Tech

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10 questions
Show answers
  • Q1
    The process of sending and receiving information by talking, gesturing, or writing is?
    communication
    messaging
    management
    speaking
    120s
  • Q2
    Which is a quality of an effective speaker?
    keep your voice monotone for better understanding
    use jargon and slang to bond with the person you are speaking with
    use nonverbal communication appropriate to the conversation
    speak very loudly so the entire room can hear you
    120s
  • Q3
    Which part of a written message presents the content or topics of the message?
    introduction
    summary
    body
    conclusion
    120s
  • Q4
    Which is not an example of body language?
    playing with your hair
    slouching back in your chair
    foot tapping
    sneezing
    120s
  • Q5
    Tone of message, clarity, assumptions, and cultural differences are all examples of?
    reasons to use interpersonal communication
    obstacles to good communication
    obstacles in writing
    reasons to use the phone when communicating
    120s
  • Q6
    A ________________ and __________ is a preconceived idea about something that could affect a message, usually negatively?
    prejudices and biases
    stereotypes and jargon
    tone and volume
    tone and jargon
    120s
  • Q7
    Fact or fiction- noise can be an obstacle to good communication?
    Fiction
    Fact
    120s
  • Q8
    According to a 2017 gallop poll- the primary form of communication that replaced landlines (telephones) is?
    interpersonal
    cell phones calls
    emails
    text messaging
    120s
  • Q9
    Who, what, when, where, why, and how are commonly known as?
    how to write a weekly cleaning list
    the 5 W's and how of effective speaking/communication
    the breakdown of paragraphs in an email
    a best selling self help book
    120s
  • Q10
    Fact or Fiction- when using interpersonal communication (in person or digitally) it is important and respectful to make eye contact?
    Fiction
    Fact
    120s

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