FRONT OFFICE SERVICES
Quiz by Ma. Leilanie Turalde
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10 questions
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- Q1Who uses CRS?standard hoteldeluxe hotelindependent hotelfirst class hotel30s
- Q2Who uses GDS?distributorssupplierstravel agentsall of the above30s
- Q3Which statement is not true?GDS maybe bought by a first class company.CRS is used by a deluxe hotel to connect their reservation to one another.CRS is owned by a distributor to announce the inventory of his seats or accomodation around the world.GDS may include system like galileo,abacus,opera and amadeus30s
- Q4Which ammendment is not permitted by a hotel easily?cancelled reservationdate of reservationnumber of persons in a roomchange of room30s
- Q5What do we remind the guest regarding reservation ammendment?6 o clock policyconfirm all the information to the guestCall the hotel atleast 2-3 days before arrivalMust make a deposit to confirm reservation30s
- Q6What is the room preferred by 4 adults?suite roomdouble deluxe roomstandard roomfamily room30s
- Q7Which does not belong to the group?Googleagodatravelokabooking.com30s
- Q8What are the different source of reservation aside from manual reservation?personal reservationlettercomputerize reservationtelephone reservation30s
- Q9Which hotel have GDS?crowne hotelMarriott hotelgap hotelplaza hotel30s
- Q10Which hotel have CRS?sogo hotelHoliday Innvictoria courtgap hotel30s