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FRONT OFFICE SERVICES

Quiz by Ma. Leilanie Turalde

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10 questions
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  • Q1
    Who uses CRS?
    standard hotel
    deluxe hotel
    independent hotel
    first class hotel
    30s
  • Q2
    Who uses GDS?
    distributors
    suppliers
    travel agents
    all of the above
    30s
  • Q3
    Which statement is not true?
    GDS maybe bought by a first class company.
    CRS is used by a deluxe hotel to connect their reservation to one another.
    CRS is owned by a distributor to announce the inventory of his seats or accomodation around the world.
    GDS may include system like galileo,abacus,opera and amadeus
    30s
  • Q4
    Which ammendment is not permitted by a hotel easily?
    cancelled reservation
    date of reservation
    number of persons in a room
    change of room
    30s
  • Q5
    What do we remind the guest regarding reservation ammendment?
    6 o clock policy
    confirm all the information to the guest
    Call the hotel atleast 2-3 days before arrival
    Must make a deposit to confirm reservation
    30s
  • Q6
    What is the room preferred by 4 adults?
    suite room
    double deluxe room
    standard room
    family room
    30s
  • Q7
    Which does not belong to the group?
    Google
    agoda
    traveloka
    booking.com
    30s
  • Q8
    What are the different source of reservation aside from manual reservation?
    personal reservation
    letter
    computerize reservation
    telephone reservation
    30s
  • Q9
    Which hotel have GDS?
    crowne hotel
    Marriott hotel
    gap hotel
    plaza hotel
    30s
  • Q10
    Which hotel have CRS?
    sogo hotel
    Holiday Inn
    victoria court
    gap hotel
    30s

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