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Gestión de Mejora Continua

Quiz by Anderson Mesa

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Q 1/6
Score 0

29
Tal vez
No
No es nuestro objetivo
Si

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6 questions

Show answers

Q1

Tal vez
No
No es nuestro objetivo
Si
20s
Q2

Agente de la Mesa_2 Ana
Agente de la Mesa_1
Agente de la Mesa_4 Andrea
Agente de la Mesa_3 Pedro
20s
Q3

Reasignar el caso a otro Especialista, ya que no lo afecta.
Documentar el ANS que lleva el caso en su momento.
Documentar con nota visible lo que se requiere por parte del Cliente.
Documentar con nota no visible lo que se requiere por parte del Cliente.
20s
Q4

Creo que si
Si
No
Tal vez
20s
Q5

Depende de la hora
Verdadero
Depende del especialista
Falso
20s
Q6

Tal vez
No
Si
Todo esta fríamente calculado
20s

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