Question 1

Which of the following describes a service?

Accepted Answer

A haircut

Answer

A loaf of bread

Answer

A smartphone

Answer

A book

Question 2

What is the primary difference between goods and services?

Accepted Answer

Goods are tangible, services are intangible

Answer

Goods can be used in production only

Answer

Services produce more revenue than goods

Answer

Goods are more valuable than services

Question 3

Which of the following is an example of a service?

Accepted Answer

Medical consultation

Answer

Television

Answer

Sofa

Answer

Laptop

Question 4

Which of the following is typically considered a characteristic of services?

Accepted Answer

Inseparability

Answer

Durability

Answer

Homogeneity

Answer

Stability

Question 5

What is the term for a physical item that can be sold or purchased?

Accepted Answer

Good

Answer

Experience

Answer

Benefit

Answer

Service

Question 6

Which of the following is an example of a non-durable good?

Accepted Answer

Bread

Answer

Furniture

Answer

Washing machine

Answer

Car

Question 7

What type of service is typically characterized by high customer interaction?

Accepted Answer

Personal training

Answer

Software installation

Answer

Delivery service

Answer

Catering service

Question 8

Which of the following best describes 'goods'?

Accepted Answer

Tangible products that can be touched and owned

Answer

Intangible experiences

Answer

Services provided to customers

Answer

Activities performed for others

Question 9

What is a key feature that differentiates services from goods?

Accepted Answer

Intangibility

Answer

Tangibility

Answer

Scarcity

Answer

Stability

Question 10

Which of the following is a characteristic of services?

Accepted Answer

Variability

Answer

Tangibility

Answer

Perishability

Answer

Consistency

Related quizzes

Related quizzes