Housekeeping NCII
Quiz by Ma. Leilanie Turalde
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- Q 1/10Score 0How will you clean these types of shoes?29shoe polishrugssoft brush
10 questions
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- Q1How will you clean these types of shoes?shoe polishrugssoft brush30s
- Q2How can you assist in the repair of detached buttons of guest clothes?Seek the approval of the guest before proceeding to the repair activity.Guest clothes must be return after the repair activity.Any thread will do30s
- Q3How can you assure the guest about the confidentiality of his transactions?Do not talk to guestDont make any noiseIf he is engaged in a phone conversation, keep distance.30s
- Q4How can you handle guest request for safekeeping of valuables?Ask the guest to make a list of the valuablesuse the safety deposit boxmake an organizer30s
- Q5What is the importance of effective communication to a butler servicehe would understand their language and converse very well.he would be confident to face all guest of different cultures. Thus, the hotel will get a good impression/evaluationhe can promote and sell other services which make the hotel more productive.30s
- Q6What is the generic name of ethanol?AlcoholAcetoneAcetylene30s
- Q7Give some symptoms/signs of alcohol intoxication?Uncontrolled body movementdepressalertness30s
- Q8Ways of asking an intoxicated guest to leave the area/establishmentthrow them outCall the policeArrange assistance30s
- Q9the assistance that can be given to an intoxicated person.Give him non-alcoholic beverages or something hothave a massagegive him more30s
- Q10safety measures in making up or bed makingBend your kneesBend your BackBend the bed30s
