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How to stay organized during a closing call

Quiz by Support - BusinessPromoted .com

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10 questions
Show answers
  • Q1
    1. What is the first step in preparing for a closing call, according to the video?
    Knowing the details of the offer and the candidate’s expectations
    Sending a calendar invite
    Confirming the interview schedule
    Reviewing the company’s annual report
    60s
  • Q2
    2. Why is it important to anticipate potential questions or concerns during a closing call?
    To give the candidate more time to think
    To address them promptly and avoid hesitation in the decision-making process
    To delay the decision until the next call
    To impress the candidate with your knowledge
    60s
  • Q3
    3. What is a key strategy mentioned in the video for structuring the conversation during a closing call?
    Ensuring all key points are covered systematically
    Focusing only on the salary aspect
    Extending the call to over an hour
    Avoiding the discussion of benefits
    60s
  • Q4
    4. How should a recruiter handle the candidate's questions during a closing call?
    By avoiding answers to keep the conversation short
    By postponing the answers to a later date
    By answering clearly and providing all necessary information
    By redirecting the questions to another department
    60s
  • Q5
    5. What is the significance of note-taking during a closing call?
    It is not necessary for experienced recruiters
    It is only needed for legal purposes
    It distracts from the conversation
    It helps in keeping track of the discussion and any commitments made
    60s
  • Q6
    6. How does clear communication benefit the closing process in recruitment?
    It allows the recruiter to dominate the conversation
    It is used to pressure the candidate into a quick decision
    It prolongs the decision-making process
    It ensures that both the candidate and the recruiter are aligned on all aspects of the offer
    60s
  • Q7
    7. What should a recruiter do if a candidate expresses hesitation during a closing call?
    Address the concerns empathetically and provide additional information
    End the call abruptly
    Insist that the candidate accept the offer immediately
    Schedule a follow-up call without addressing the concerns
    60s
  • Q8
    8. Why is follow-up important after a closing call?
    It is only necessary if the candidate declines the offer
    It ensures that any unresolved issues are addressed and the process moves forward smoothly
    It is used to remind the candidate of the deadline only
    It is a formality that can be skipped if the offer is accepted
    60s
  • Q9
    9. In the context of the video, what role does preparation play in the success of a closing call?
    It is only required if the candidate has multiple offers
    It is less important than the recruiter’s improvisation skills
    Preparation allows the recruiter to anticipate challenges and manage the call effectively
    Preparation is only needed for the first call
    60s
  • Q10
    10. How can a recruiter ensure that the candidate feels supported during the closing process?
    By minimizing communication to avoid overwhelming the candidate
    By focusing solely on the benefits package
    By delegating the closing call to another team member
    By being attentive, addressing concerns, and providing clear and timely information
    60s

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