Impac_Card ID Training
Quiz by Andrew Maly
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14 questions
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- Q1Which is true when identifying the fuel card ID?First identify the last digit of the year in the expiration date, then the last five digits of the card NOT including the final digit.You should first identify the last 5 digits of the card ID including the final number and then include the expiration date.First identify the last digit of the year in the expiration date, then the last 5 digits of the card including the final digit.First, identify the last 5 digits of the card not including the expiration date digit.120s
- Q2Why is it important to be able to identify the card ID?It's a universal way of creating an identification process that allows the driver to purchase maintenance on the account.Over-all, card ID numbers are used to implicate the driver when there's a disputed transaction.It's a number tied to a driver or vehicle card account that makes searching in fleet commander MUCH easier so you don't always have to type out the full card number when doing report searches, etc.It's a number tied to a driver or vehicle card account that is used only for referencing in billing reports.120s
- Q3What is the most important thing to remember when working on cases and receiving calls?Ensure you have a manager with you ALL the time so you never have to make any mistakes.Ask for help if you're not sure.Pretend like you know everything and move on.Create a case and tell customer you'll be back to them in 10 minutes.120s
- Q4What is the plastic card ID?00673596435964123596486408160s
- Q5What is the plastic card ID?00670373451186408170345160s
- Q6What is the fuel card ID?50675755781212151700675760s
- Q7Which is the fuel card ID?12345656789226770167701260s
- Q8Which is the fuel card ID?356781335678356781233567860s
- Q9Which fuel card ID is identified?20002356789820002220002560s
- Q10Which is the fuel card ID?15678845678184567914567960s
- Q11Based on the following Card ID, when did it most likely expire? 700023201720182001201660s
- Q12When searching in software for a most updated Card ID, you see two cards: A Card 000345 B Card 400345 Which card is the one that has NOT expired?A Card 000345Both are expiredB Card 400345None are expired60s
- Q13When searching in software for an EXPIRED Card ID, which card ID below would be considered expired?6000530000536900412900057360s
- Q14Which card ID expired in 2015 most likely?60215600024740258350236860s
