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Intro to OB

Quiz by Noorhayati

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10 questions
Show answers
  • Q1
    What is Organisational Behaviour?
    Organizational Behavior studies the influence that individuals, groups and structure have on behavior within organizations.
    Organizational Behaviour studies the influence that employees and employer behaviour within organizations.
    Organizational Behaviour studies the influence that employee behaviour within organizations.
    Organizational Behaviour studies the influence that employer behaviour within organizations.
    30s
  • Q2
    Which is the following statement are not true about the advantages of Division of Labor?
    Possible incompatibility with computerised manufacturing technologies
    Increased expertise from repetition of tasks
    Reduced training costs
    Efficient use of labour
    30s
  • Q3
    Decisions on division of work should take account of
    greater use of specialisation, including better facilities and equipment.
    the design of work organisation should take account of the nature and interests of staff and job satisfaction.
    more mechanistic structure
    centralisation and decentralisation
    30s
  • Q4
    One of Centralization advantages are
    Opportunities for training in management.
    Greater use of specialisation, including better facilities and equipment.
    Support services will be more effective if they are closer to the activities they are intended to serve.
    Enables decisions to be made closer to the operational level of work.
    30s
  • Q5
    All below are key elements to be addressed when designing structure EXCEPT
    Chain of Command
    Departmentalisation
    Formalisation
    Bureaucratic Dysfunction
    30s
  • Q6
    Classical approach emphasis on
    social factors at work, groups, leadership, the informal organisation and behaviour of people.
    integration of the classical and human relations approaches.
    the personal adjustment of the individual within the work organisation.
    purpose, formal structure, hierarchy of management, technical requirements and common principles of organisation.
    30s
  • Q7
    Contingency approach is
    highlights possible means of differentiating between alternative forms of organisation structure and systems of management.
    integration of the classical and human relations approaches.
    social factors at work, groups, leadership, the informal organisation and behaviour of people.
    30s
  • Q8
    The Systems Approach encourages managers to view the organisation
    both as a whole and as part of a larger environment.
    to achieve a state of no dissatisfaction by addressing Hygiene Factors
    improving motivation is then by addressing the Motivators.
    best working method by which people should undertake their jobs.
    30s
  • Q9
    All below are true about Four Main Phases to the Hawthorne Experiments EXCEPT
    The Bank Wiring Observation Room - Group pressures stronger than financial incentives offered by management.
    The Interviewing Programme - Highlighted the need for management to listen to workers.
    The Illumination Experiments - level of production was influenced by factors other than changes in physical conditions of work.
    The Growth Factors - Intrinsic to the work itself.
    30s
  • Q10
    One of the contributor for Neo-human Relation Approach is
    Henri Fayol
    Elton Mayo
    Max Weber
    McGregor
    30s

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