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Quiz by Hope Pate
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.
What should an administrator do to meet this requirement?
Create a validation rule that evaluates the account rating.
Create an auto-response rule on the opportunity object.
Create a workflow rule on the opportunity object.
Create an escalation rule based on the opportunity amount.
120s - Q2
The Password Policy shows that the length of time until passwords expire is 90 days. However, some users find that their passwords expire every 30 days.
Where should the System Administrator change the password expiration period for these users?
Individual User records
Permission Sets assigned to the Users
Roles assigned to the Users
Profiles assigned to the Users
120s - Q3
Universal Containers uses an Auto-numbering system to uniquely identify each support request. They want customers to know this number as soon as possible.
Which two features should the System Administrator implement to allow customers have quick access to this information?
Choose 2 options.
1. Auto-response Rules
2. Self-service Portal
1. Case Feed Layout Actions
2. Case Comment Notifications
1. Self-service Portal
2. Case Comment Notifications
1. Auto-response Rules
2. Case Feed Layout Actions
120s - Q4
Ursa Major Solar is looking into backup methods.
Which set of small and large data backup methods are available in native Salesforce?
Data Loader Exports, Mass Exports, and Weekly Data Export Service
Mass Export Wizard, Weekly Data Export Service, and Data Loader Exports
Report Exports, Dashboard Exports, and Weekly Data Export Service
Data Loader Exports, Report Exports, and Weekly Data Export Service
120s - Q5
Ursa Major Solar (UMS) is configuring the lead conversion process.
Which two factors should UMS consider before setting up the process?
Choose 2 options.
1. Custom lead fields can be mapped to custom object fields.
2. Standard lead fields are automatically converted to account, contact, and opportunity fields.
1. Custom lead fields can be mapped to custom object fields.
2. Roll-up summary lead fields can be mapped to custom contact fields.
1. Custom lead fields can be mapped to account, contact, and opportunity fields.
2. Standard lead fields are automatically converted to account, contact, and opportunity fields.
1. Custom lead fields can be mapped to account, contact, and opportunity fields.
2. Roll-up summary lead fields can be mapped to custom contact fields.
120s