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Lesson 4: Quality and Standards Online Quiz No. 2

Quiz by Louiegene Donato

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10 questions
Show answers
  • Q1
    Standards are set of rules that describe quality of materials, product or system.
    True
    False
    30s
  • Q2
    Quality assurance does not cover all the activities from design, development, up to documentation.
    False
    True
    30s
  • Q3
    Customer service is a series of activities designed to enhance the level of customer satisfaction.
    True
    False
    30s
  • Q4
    Customer service is a series of activities designed to enhance the level of customer satisfaction.
    True
    False
    30s
  • Q5
    Customer service is NOT important in the company’s customer value proposition.
    True
    False
    30s
  • Q6
    The durability of the work do not depend on the skills of those who install it.
    False
    True
    30s
  • Q7
    If the best-quality products or hardware are used but are installed incorrectly, the system will be a failure.
    False
    True
    30s
  • Q8
    In production process, checking of quality assurance must NOT be highly considered.
    False
    True
    30s
  • Q9
    Quality awareness is the way to promote quality activities by emphasizing quality at all stages of the business
    False
    True
    30s
  • Q10
    Total Quality Control is the least necessary inspection control of all in cases where, despite statistical quality control techniques or quality improvements implemented, sales decrease.
    True
    False
    30s

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