Lesson 4: Quality and Standards Online Quiz No. 2
Quiz by Louiegene Donato
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10 questions
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- Q1Standards are set of rules that describe quality of materials, product or system.TrueFalse30s
- Q2Quality assurance does not cover all the activities from design, development, up to documentation.FalseTrue30s
- Q3Customer service is a series of activities designed to enhance the level of customer satisfaction.TrueFalse30s
- Q4Customer service is a series of activities designed to enhance the level of customer satisfaction.TrueFalse30s
- Q5Customer service is NOT important in the company’s customer value proposition.TrueFalse30s
- Q6The durability of the work do not depend on the skills of those who install it.FalseTrue30s
- Q7If the best-quality products or hardware are used but are installed incorrectly, the system will be a failure.FalseTrue30s
- Q8In production process, checking of quality assurance must NOT be highly considered.FalseTrue30s
- Q9Quality awareness is the way to promote quality activities by emphasizing quality at all stages of the businessFalseTrue30s
- Q10Total Quality Control is the least necessary inspection control of all in cases where, despite statistical quality control techniques or quality improvements implemented, sales decrease.TrueFalse30s