Let's Talk about Digital Knowledge Boost - Quiz 1
Quiz by Dipti Tigdi
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Measure skills
from any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
With a free account, teachers can
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
5 questions
Show answers
- Q1What can a customer find under the Upcoming Activities Bill Payment Menu?Bill Payment History & Reversible Bill PaymentsBill Payment History & Upcoming payments due on Scotiabank productsUpcoming payments due on Scotiabank products & Reversible Bill PaymentsUpcoming payments due on Scotiabank products30s
- Q2Ms Smith recently bought a car and is looking to get her pre-authorized debit information for her insurance company. What would you do? Select the best option.Give her the account, transit and institution number. Mention she can find this online as well as offer to walk her through.Give her the account, transit and institution number as well as mention that she can find this online.Give her the account, transit and institution numberMention she can find this online and offer to walk her through the steps.30s
- Q3Your customer needs help in finding her POS limit. Where could she find that if she was logged into her SOL?Manage my accounts> Additional ServicesAccount Summary PageManage my accounts> site settingsManage my accounts> Manage Scotiacard and Account Access30s
- Q4What information can you find on a pending transaction (credit card) that you would not find on a posted transaction through SOL?Card Number UsedMerchant NameDateAmount30s
- Q5Your customer is locked out of his online banking. Which one of the following could be a potential reason for this?Customer is using unsupported browserPossible Compromise (blocked by BCS)Customer has reached their global tap limitCustomer doesn't have an updated version of our Mobile App30s