What enrollment period runs from January 1 through March 31 every year?

What enrollment period runs from October 15 through December 7 every year?

For how many total months does an individual's ICEP run?

Which of the following are examples of SEP qualifying events?

A member calling to cancel their application before the effective date is classified as a disenrollment.

When leveraging the MARX system to complete research for a member, what STC is used to document that action?

You will use STC CP009 when a member request a replacement ID card.

The Benefits Grid will list a member's applicable Part B Premium Reduction as a:

Which of the following is NOT an acceptable means by which a member can request to disenroll from CarePlus?

Categorize the providers:

Match the maximum distance requirement with the County and Provider.

What is the mailing timeframe for a replacement member ID card?

How long is the standard mailing timeframe for a printed Provider Directory?

Randall Cunningham's Part A became effective on 01/21/2021.  His Part B wasn't effective until 03/18/2021.  He selected Humana Medicare Advantage plan at the time of enrollment, but now wants to switch to CarePlus.  Under the MAOEP NEW election period, what is the latest date Randall can apply for enrollment into CarePlus?

Sheryl Crow called in on 07/26/2021 requesting to change her PCP, and that she will need to be seen by the new PCP next month ahead of overseas travel.  What PCP change will you file?

Which STC would you use to document a PCP change that can be completed at the time of the member's call?

Providers listed on the Preclusion List are excluded from receiving payment for MA items and/or services beginning 60 calendar days after appearing on the List.

ICRs are able to process a telephonic plan change after determining that a member is within an eligible enrollment period.

The Par Provider Grid uses the assigned PCP's region code to determine the correlating Provider Network Coverage for each specialty.

Which Authorization Code matches this description:  "PCP must send authorization request to CPHP-HSO along with medical notes for determination."