SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Inspect linen for any damages

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Explain to the guest the room equipment and available facilities.

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Return room assignment sheets

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Stock housekeeping trolleys

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Report any safety concerns and defective equipment

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Handle lost and found items

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Knock first according to the hotel’s standards

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Position the trolley at the doorway

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Replenish the linen and guest amenities taken out of the trolley

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Record status of the room on the room assignment sheet / room status report

SORT THE FOLLOWING ACTIVITY TO WHERE CATEGORY IT WILL FALL:

Respond to guests’ requests and complaints

It is a form that provides information on the room number, room status, par allocation.

A room status where the room needs immediate major repair.

A room status where the guest has settled his/her account, returned the room keys, and left the hotel.

What does NCI stands for?

What does OCC stands for?

Trolley should be fitted permanently with two (2) large bags. One is for used LAUNDRY and the other for trash.

A mop is an equipment.

THE OTHER TERM FOR HOUSEKEEPING TROLLEY

WHAT TYPE OF MOP WILL YOU USE FOR POLISHING?

GIVE ATLEAST 3 CLEANING AGENTS AND CHEMICALS USED IN THE HOUSEKEEPING DEPARTMENT

WHICH OF THE FOLLOWING IS NOT CONSIDERED AS SUPPLIES?