Question 1

What should you do if you receive an email from an unknown sender with an attachment?

Accepted Answer

Delete the email without opening the attachment.

Answer

Reply to the email asking for more information.

Answer

Open the attachment to see what it is.

Answer

Forward the email to your friends.

Question 2

What is the best way to create a strong and secure password?

Accepted Answer

Use a combination of uppercase and lowercase letters, numbers, and symbols.

Answer

Use the same password for all your accounts.

Answer

Use your name or birthdate as your password.

Answer

Write your password down on a sticky note and keep it on your computer monitor.

Question 3

What is a phishing scam?

Accepted Answer

A fraudulent attempt to steal personal information, such as passwords and credit card information, by disguising as a trustworthy entity.

Answer

A legitimate email from your bank asking for your personal information.

Answer

A type of computer virus that spreads through email attachments.

Answer

A software program designed to protect your computer from hackers.

Question 4

What is two-factor authentication?

Accepted Answer

A security process that requires two different forms of identification to access an account.

Answer

A software program that scans your computer for viruses.

Answer

A type of computer virus that steals your personal information.

Answer

A way to speed up your computer's processing speed.

Question 5

What should you do if you suspect your computer has a virus?

Accepted Answer

Run a virus scan using antivirus software.

Answer

Delete all your files and start over.

Answer

Ignore it and hope it goes away.

Answer

Call a friend who knows about computers to fix it.

Question 6

What is a firewall?

Accepted Answer

A software program or hardware device that blocks unauthorized access to a computer or network.

Answer

A program that speeds up your internet connection.

Answer

A type of computer virus that spreads through email attachments.

Answer

A tool for designing websites.

Question 7

What is a VPN?

Accepted Answer

A virtual private network that encrypts your internet connection and hides your IP address.

Answer

A program for organizing your files.

Answer

A type of computer virus that steals your personal information.

Answer

A way to make your computer run faster.

Question 8

What is social engineering?

Accepted Answer

The use of deception to manipulate individuals into divulging confidential or personal information.

Answer

A type of computer virus that spreads through social media.

Answer

A method for communicating with friends on the internet.

Answer

A software program that guesses passwords.

Question 9

What should you do if you receive a phone call from someone claiming to be from tech support?

Accepted Answer

Hang up and do not give them any personal information.

Answer

Tell them your password so they can log in and fix your computer.

Answer

Give them your credit card number so they can fix your computer.

Answer

Schedule an appointment for them to come to your home and fix your computer.

Question 10

What is the best way to back up your important files?

Accepted Answer

Use both an external hard drive and a cloud storage service.

Answer

Only use a cloud storage service.

Answer

Do not back up your files, they will be fine.

Answer

Only use an external hard drive.

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