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MAN 2150 CH 14

Quiz by Pamala Smith

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40 questions
Show answers
  • Q1
    eg. What is the capital of france?
    London
    eg. Paris
    Rome
    Amsterdam
    30s
  • Q2
    Which of the following is a definition of control?
    It is the process of applying a consequence that increases the likelihood of a person repeating the behavior that led to it.
    It is any process that directs the activities of individuals toward the achievement of organizational goals.
    It is people's perceived likelihood that their efforts will enable them to attain their performance goals.
    It is the process of giving people additional tasks at the same time to alleviate boredom.
    30s
  • Q3
    Which of the following statements is true of bureaucratic control?
    It is based on the idea that employees may share the values, expectations, and goals of the organization and act in accordance with them.
    It does not assume that the interests of the organization and individuals naturally diverge.
    It works best where tasks are certain and workers are independent.
    It is based on interpersonal processes of organization culture, leadership, and groups and teams.
    30s
  • Q4
    The use of rules, regulations, and authority to guide performance is referred to as ________ control.
    bureaucratic
    feedback
    clan
    market
    30s
  • Q5
    ________ control includes items such as budgets, statistical reports, and performance appraisals to regulate behavior and results.
    Bureaucratic
    Market
    Clan
    Concurrent
    30s
  • Q6
    ________ is the level of expected performance for a given goal: a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance is assessed.
    Standard
    Asset
    Audit
    Liability
    30s
  • Q7
    Kylie, a manager, is in charge of production at Iris Inc. Part of her job is to ensure that the components for surgical devices are extremely accurate. In fact, it is important that they are perfectly produced. When Kylie concentrates on the significant deviations from established standards, she is using the
    principle of exception.
    balance sheet.
    balance scorecard.
    employment relationship.
    30s
  • Q8
    The control process used while plans are being carried out, including directing, monitoring, and fine-tuning activities as they are performed, is known as ________ control.
    feedback
    concurrent
    budget
    feedforward
    30s
  • Q9
    Which type of bureaucratic control takes place while plans are being carried out?
    concurrent control
    specialist control
    feedback control
    preliminary control
    30s
  • Q10
    At Wodehouse Corp., a rule has been made instructing all assembly workers to arrive early for their shift in order to wear specialized gear because the products are very sensitive to external particles. These products are assembled in a controlled environment. This requirement reflects ________ control.
    feedforward
    specialist
    operator
    feedback
    30s
  • Q11
    Which type of control is future oriented and aims to prevent problems before they arise?
    concurrent control
    operator control
    feedback control
    feedforward control
    30s
  • Q12
    ________ is an evaluation of the effectiveness and efficiency of various systems within an organization.
    An innovation catalyst
    A profit and loss statement
    A management audit
    A budget
    30s
  • Q13
    Assessing the planning, organizing, leading, and controlling efforts of one's own organization is the essential function of
    feedback control.
    internal audit.
    strategic audit.
    feedforward control.
    30s
  • Q14
    A(n) ________ is an evaluation conducted by one organization of another organization.
    market control
    budget
    clan control
    external audit
    30s
  • Q15
    When supervisors monitor behavior, they are exercising
    feedback control.
    forward control.
    concurrent control.
    feedforward control.
    30s

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