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Management Functions - In Class Review

Quiz by Curt Hitchens

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14 questions
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  • Q1
    What two things should managers focus on most when they're determined to make a profit?
    Setting and Meeting Goals
    Supervising and Directing Employees
    Effectively and Efficiently Completing Tasks
    30s
  • Q2
    What three things should managers consider when they're setting and figuring out how to meet their goals?
    Communication Skills, Employee Effectiveness, and Job Efficiency
    People, Work Processes, and Equipment
    Advice from Top Level, Middle, and Operational Managers
    30s
  • Q3
    How many functions do most managers carry out? What are the names of these functions?
    Four: Planning, Organizing, Leading, and Controlling
    Two: Organizing and Leading
    Three: Planning, Leading, and Controlling
    30s
  • Q4
    What can managers do to ensure that goals are being met or exceeded?
    Create No Performance Standards for Employees
    Overlook an Employee's Lack of Effectiveness and Efficiency
    Communicate with Employees Regularly
    30s
  • Q5
    What four tasks make up the planning function?
    Creating Goals, Developing Strategies to Meet Goals, Identifying Necessary Resources, and Setting Performance Standards
    Creating a Vision, Setting Performance Standards, Delegating Work, and Providing Feedback on Work
    30s
  • Q6
    In the organizing function, which activities help managers accomplish their goals?
    Organizing Resources (People, Work Processes, and Equipment), Hiring/Training/Firing Employees, and Providing Necessary Tools
    Keeping Track of Budgets, Creating Schedules, and Monitoring Employee Performance, and Measuring Customer Satisfaction
    30s
  • Q7
    Which of the following tasks must be completed by managers as part of the leading function?
    Creating Goals, Developing Strategies to Meet Goals, Identifying Necessary Resources, and Setting Performance Standards
    Creating a Vision, Setting Performance Standards, Delegating Work, Providing Feedback on Work, and Enforcing Policies
    30s
  • Q8
    What are managers required to do as part of the controlling function?
    Organize Resources (People, Work Processes, and Equipment), Hire/Train/Fire Employees, and Provide Necessary Tools
    Keep Track of Budgets, Create Schedules, and Monitor Employee Performance, Product/Service Quality, and Customer Satisfaction
    30s
  • Q9
    Why do companies create organizational charts?
    They make it easier to determine who is responsible for certain decisions within the company.
    They make it easier for managers to move employees from one department to another.
    They serve as visual reminders of how employees are organized and what responsibilities they have.
    30s
  • Q10
    What are the responsibilities of a top level manager?
    Setting Goals, Developing Plans for the Future, and Leading/Controlling the Work of Other Employees
    Carrying Out Decisions from Top Level Managers, Leading Specific Departments, and Organizing/Controlling Employees' Work
    30s
  • Q11
    Which tasks are carried out by middle managers?
    Monitoring Daily Activities and Operations, Planning and Organizing Tasks, Supervising Workers, and Monitoring Deadlines
    Carrying Out Decisions from Top Level Managers, Leading Specific Departments, and Organizing/Controlling Employees' Work
    30s
  • Q12
    What are the roles of operational managers?
    Setting Goals, Developing Plans for the Future, and Leading/Controlling the Work of Other Employees
    Monitoring Daily Activities and Operations, Planning and Organizing Tasks, Supervising Workers, and Monitoring Deadlines
    30s
  • Q13
    Which of the following individuals would be considered a top level manager?
    Question Image
    Jonathan Ive, Senior Vice President
    David Moody, Vice Prsident
    Andy Miller, Vice President
    30s
  • Q14
    Which of the following individuals would be considered an operational manager?
    Question Image
    Jeffrey Williams, Senior Vice President
    Rita Lane, Vice President
    Katie Cotton, Vice President
    30s

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