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Medicaid CAHPS | Multiple Choice

Quiz by Sheena Jane Tioc

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14 questions
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  • Q1

    What is CAHPS?

    CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS

    CONSUMERS ASSESSMENT OF HEALTHCARES PROVIDERS AND SYSTEMS

    CONSUMER ASSESSMENTION OF HEALTHCARE PROVIDERS AND SYSTEMS

    15s
  • Q2

    When will Medicaid CAHPS Survey Start?

    EARLY NOVEMBER

    EARLY DECEMBER

    LATE NOVEMBER

    15s
  • Q3

    Healthfirst Medicaid Plans are evaluated every what?

    EVERY 2 YEARS

    EVERY MONTH

    EVERY YEAR

    15s
  • Q4

    What are the ages of our members that will partake in the survey?

    18 YEARS OLD AND BELOW

    17 YEARS OLD

    18 YEARS OR OLDER

    15s
  • Q5

    What LOB does this survey run on?

    MAXICARE PLANS

    MEDICARE PLANS

    MEDICAID PLANS

    15s
  • Q6

    The Medicaid CAHPS survey will asks adults enrolled in what? List all plans.

    MAXICARE PLANS, SPECIAL NEEDS PLANS, AND HEALTH AND RECOVERY PLANS

    MEDICAIRE PLANS, SPECIAL NEEDS PLANS, AND HEALTH AND RECOVERY PLANS

    MEDICAID PLANS, SPECIAL NEEDS PLANS, AND HEALTH AND RECOVERY PLANS

    15s
  • Q7

    What questions will be asked on the CAHPS survey? List all.

    ACCESS TO CARE, HEALTH CARE PROVIDERS, AND THEIR HEALTH LOB'S

    ACCESS TO CARE, HEALTH CARE PROVIDERS, AND THEIR HEALTH PLAN

    ACCESS TO CARE, HEALTH CARE DOCTORS, AND THEIR HEALTH PLAN

    15s
  • Q8

    How many percent will the CAHPS performance account Healthfirst's overall performance?

    20%

    15s
  • Q9

    Our CAHPS performance will account for 20% of Healthfirst’s overall performance in the?

    2023 MEDICAID QUALITY INCENTIVE PROGRAM AND THE HARP QUALITY WITHOLD

    15s
  • Q10

    Our members should always be on top of what?

    MIND

    15s
  • Q11

    What is Healthfirst's aim?

    TO BE NUMBER ONE RANKED MEDICAID PLAN IN NEW YORK STATE AND ACHIEVE TIER 1 FOR QUALITY INCENTIVE PAYMENT

    15s
  • Q12

    What are the measures or goals that we as Healthfirst strive to be above the statewide average for the below Medicaid and HARP CAHPS quality program?

    RATING OF HEALTHFIRST OVERALL, GETTING NEEDED CARE, HEALTH PLAN CUSTOMER SERVICE, RATING OF MENTAL OR EMOTIONAL HEALTH TREATMENT OR COUNSELING (HARP)

    15s
  • Q13

    One of our organization’s Strategic Imperatives is to what?

    DELIVER SUPERIOR CONSUMER EXPERIENCE AND HEALTH OUTCOMES

    15s
  • Q14

    Both customerservice-oriented questions on the Medicaid CAHPS survey aim towards measuring WHAT?

    INFORMATION AND HELP, AND COURTESY AND RESPECT

    15s

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