Question 1

An RP wants to work with Valuecard?

Accepted Answer

RP contacts Valuecard and Valuecard send us credentials to place in the BO

Answer

There is no option to connect to Valuecard anymore

Answer

Practi offers RPs to integrate with Valuecard

Answer

RP contacts Practi and we reach out to Valuecard

Question 2

What type of document is created for successful top-ups?

Accepted Answer

Credit note

Answer

Delivery note

Answer

Payment receipt

Answer

Debit note

Question 3

What type of document is created for failed top-up attempts?

Accepted Answer

Payment receipt (refunding HP)

Answer

Debit note

Answer

Credit note

Answer

Payment receipt (With payment type 'Multipass')

Question 4

Can you split payment when paying for a top-up?

Accepted Answer

Yes (Not recommended ;)

Answer

Not possible

Question 5

What can be done with Multipass?

Accepted Answer

Use it as a rechargeable card - top-up & pay with the balance from the card

Answer

Pay with any payment type & receive points to the valuecard balance equal to 10% of the transaction

Answer

Receive 10% membership discount

Answer

Answers A + B

Question 6

What can be done with Valuecard?

Accepted Answer

Use it as a rechargeable card - top-up & pay with the balance from the card

Answer

Pay with any payment type & receive points to the valuecard balance equal to 10% of the transaction

Answer

Answers A + B + C

Answer

Receive 10% membership discount

Question 7

How many times a minute can a top-up attempt for the same sum be done?

Accepted Answer

1 time per minute

Answer

5 time per minute

Answer

There is no limit as to how many top-ups can be done in a minute for the same sum

Answer

1 time per 5 minutes

Question 8

Do the HPs need to pay with their physical Multipass & Valuecard card?

Accepted Answer

No, RP can enter the card number manually

Answer

Yes, HPs have to pay with the physical card only

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