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Mid Term Exam KMF3013 Human & Organizational Behavior

Quiz by Abd Halim Hashim

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30 questions
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  • Q1
    Doing something that the workers don't believe in or don't like doing (surface acting) will result in...
    High level of pride
    Positive emotion to do the job
    High level of dissatisfaction with job
    Low level of exhaustion
    60s
  • Q2
    "If you can avoid it, don't hire them. If you have them, don't promote them" - this statement of management action relates to ...
    Gangster Personalities
    Dark Triads Personalities
    Violent Personalities
    Criminal Personalities
    60s
  • Q3
    How do organization usually measure the level of soft skills of a new hire?
    Multiple Choice Question
    Certificates & Resume
    Interview & probation period
    Essay questions
    60s
  • Q4
    According to the Foot-In-The-Door technique, you can get a person to agree to a large request by..
    Having them agree to a few small request first
    Having them agree that you are a friend
    Having them agree to a lunch treat
    Having them agree that you will return the favor
    60s
  • Q5
    When a person blames difficult exam questions and bad lecturers for their failure in exams, that person is said to have..
    External locus of control
    High self esteem
    Internal locus of control
    Low self efficacy
    60s
  • Q6
    When workers decide to do or not to do things (ethical decision making), they will refer to which type of value first?
    Value as means to an end
    Personal value
    Sacred value
    Intrinsic worth
    60s
  • Q7
    "An American worker expressed his anger and resentment directly to the face of his China boss. Then the China boss also got angry and dismiss that worker" This statement relates to which cultural dimensions (Hofstede)?
    Individualism-Collectivism
    Masculinity-Femininity
    Power distance
    Indulgence Versus Restraint
    60s
  • Q8
    "A Korean worker refuse to follow her Canadian boss's instructions to stay at work because she needs to go out to pay respect to a member of her community that just passed away" This statement relates to which cultural dimensions (Hofstede)?
    Indulgence Versus Restraint
    Individualism-Collectivism
    Power distance
    Masculinity-Femininity
    60s
  • Q9
    "A worker refuse to come to work at the factory because her community has cases of Covid-19, she's afraid that she might carry the virus to the factory and infect many of her colleagues - but her decision angered her boss because she is a critical worker" This statement relates to which ethical decision making?
    Rights-based
    Virtue approach
    Utilitarianism
    Justice & Fairness
    60s
  • Q10
    "Conflict arise between a worker and his boss because the worker refuse to let his boss enter his office room because he think he has the right of privacy" This statement relates to which ethical decision making?
    Justice & Fairness
    Virtue approach
    Utilitarianism
    Rights-based
    60s
  • Q11
    Which of the following statement truly reflects the importance of learning Human & Organizational Behaviour?
    I can attain organizational goals in terms of profitability
    I can identify hazard and reduce risks of accident at work
    I can plan and control organizational activities
    I can identify and promote positive behaviour in my workers
    60s
  • Q12
    “Overweight workers are lazy” - this is an example of a bias known as?
    Racial profiling
    Sensationalism
    Discrimination
    Stereotyping
    60s
  • Q13
    “I won’t hire overweight persons because they are lazy” - this is an example of a behavior known as?
    Prejudice
    Stereotyping
    Racial profiling
    Discrimination
    60s
  • Q14
    “Ali, Bradley & Chen are coworkers. Ali & Bradley are football fans, while Chen, is a hockey fan. Ali is much closer with Bradley than with Chen, even though actually Ali & Chen have more in common than he does with Bradley” - this is an example of a bias known as?
    Sports profiling
    In-group bias
    Racial bias
    Stereotypes
    60s
  • Q15
    How does one master emotional intelligence?
    Listen to the point of views you haven’t heard before
    Always not being sensitive to the feelings of others
    Always think that you are right all the time
    Always blame others for your problems
    60s

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