Mid Term Exam KMF3013 Human & Organizational Behavior
Quiz by Abd Halim Hashim
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30 questions
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- Q1Doing something that the workers don't believe in or don't like doing (surface acting) will result in...High level of pridePositive emotion to do the jobHigh level of dissatisfaction with jobLow level of exhaustion60s
- Q2"If you can avoid it, don't hire them. If you have them, don't promote them" - this statement of management action relates to ...Gangster PersonalitiesDark Triads PersonalitiesViolent PersonalitiesCriminal Personalities60s
- Q3How do organization usually measure the level of soft skills of a new hire?Multiple Choice QuestionCertificates & ResumeInterview & probation periodEssay questions60s
- Q4According to the Foot-In-The-Door technique, you can get a person to agree to a large request by..Having them agree to a few small request firstHaving them agree that you are a friendHaving them agree to a lunch treatHaving them agree that you will return the favor60s
- Q5When a person blames difficult exam questions and bad lecturers for their failure in exams, that person is said to have..External locus of controlHigh self esteemInternal locus of controlLow self efficacy60s
- Q6When workers decide to do or not to do things (ethical decision making), they will refer to which type of value first?Value as means to an endPersonal valueSacred valueIntrinsic worth60s
- Q7"An American worker expressed his anger and resentment directly to the face of his China boss. Then the China boss also got angry and dismiss that worker" This statement relates to which cultural dimensions (Hofstede)?Individualism-CollectivismMasculinity-FemininityPower distanceIndulgence Versus Restraint60s
- Q8"A Korean worker refuse to follow her Canadian boss's instructions to stay at work because she needs to go out to pay respect to a member of her community that just passed away" This statement relates to which cultural dimensions (Hofstede)?Indulgence Versus RestraintIndividualism-CollectivismPower distanceMasculinity-Femininity60s
- Q9"A worker refuse to come to work at the factory because her community has cases of Covid-19, she's afraid that she might carry the virus to the factory and infect many of her colleagues - but her decision angered her boss because she is a critical worker" This statement relates to which ethical decision making?Rights-basedVirtue approachUtilitarianismJustice & Fairness60s
- Q10"Conflict arise between a worker and his boss because the worker refuse to let his boss enter his office room because he think he has the right of privacy" This statement relates to which ethical decision making?Justice & FairnessVirtue approachUtilitarianismRights-based60s
- Q11Which of the following statement truly reflects the importance of learning Human & Organizational Behaviour?I can attain organizational goals in terms of profitabilityI can identify hazard and reduce risks of accident at workI can plan and control organizational activitiesI can identify and promote positive behaviour in my workers60s
- Q12“Overweight workers are lazy” - this is an example of a bias known as?Racial profilingSensationalismDiscriminationStereotyping60s
- Q13“I won’t hire overweight persons because they are lazy” - this is an example of a behavior known as?PrejudiceStereotypingRacial profilingDiscrimination60s
- Q14“Ali, Bradley & Chen are coworkers. Ali & Bradley are football fans, while Chen, is a hockey fan. Ali is much closer with Bradley than with Chen, even though actually Ali & Chen have more in common than he does with Bradley” - this is an example of a bias known as?Sports profilingIn-group biasRacial biasStereotypes60s
- Q15How does one master emotional intelligence?Listen to the point of views you haven’t heard beforeAlways not being sensitive to the feelings of othersAlways think that you are right all the timeAlways blame others for your problems60s