What is the website URL to reach the login page of Active Admin?

What is the Customer Relationship Management(CRM) tool we use for Modern Message tickets?

What level of access to each property’s Community Rewards page is given to Support?

Which account is being used to send emails to clients outside the CRM tools?

Which of these tools will allow you to resend rewards and incentives to residents via email?

True or False. Active Admin is a tool used to search and manage a resident’s record for their rewards account. This includes their login information, points earned, activities completed earning those points, their rewards, and incentives.

True or False. Modern Message Dashboard is a tool used by residents to manage the rewards program.

True or False. Zendesk is the main CRM tool being used for Modern Message.

True or False. We only have one account used in Microsoft outlook.

InComm is a tool used for resending rewards and incentives to a resident’s email. This is only used when resending to an email address other than a resident’s leasing email in Active Admin.