A teacher rushed into your office. Her body is shaking and looked so terrified. By the tone of her voice, she was telling you a horrific story which you can’t seem to understand. As a schoolhead, what should be your first action?

One early morning, you noticed that one of your teachers is wearing black shades inside the faculty room. On a closer look, you noticed bruises on her lips. You called her in your office and told her of your observations. But before you can even ask her what happened, she cried so much that she can’t almost breath. You offered her some water to replace her lost fluid and then she started telling her story. As a schoolhead, you cannot tell her about the following EXCEPT for one, which could it be?

One of your teachers is having anxiety attack in your school for the loss of her beloved friend. She felt somewhat responsible for the demise of her friend to the point that she is sometimes not responding to others. Then, you decided to call for her family to tell them about your observations and worries. As you both wait for her family in your office, she again had an anxiety attack resulting to nonstop crying. As a schoolhead, only ONE of the following should be your comforting words to her. Which one is it?

Your teachers are having arguments on possible solutions for certain issues in school. Listening to their point of views, you realized that each one of them have great ideas which you find to be helpful in dealing with the identified issues. As a consequence, you are having difficulty in choosing the best suggestion to resolve the issues since all of their ideas are too important to be compromised. As a schoolhead, what conflict managing style is BEST to employ at this incident?

During a meeting, a heated argument is going on between two teachers in a department. As you observe, you were impressed with the skills of the Head teacher in handling the situation. He always reiterates to his teachers that he appreciate both of their efforts to impart their ideas into resolving the issues being discussed and finds that the arguments between them as natural and are helpful for creating a creative solution to the issue. As a schoolhead, what conflict resolution style is this headteacher good at?

School can be an avenue for supporting learners’ mental health. Of the following mental hygiene principles, which one will promote the democratic philosophy of education in school? I. Education which reflects academic freedom II. Education which promoted learners’ initiatives III. Education which promotes cooperation between teachers and learners IV. Education which promotes shared activities between teachers and learners

School works are stressful and can give a lot of tension to some teachers. As a schoolhead, the following are the simple, practical, positive actions which you can advise your teachers in dealing with tension they experience at work brought about by conflicts with their colleagues, EXCEPT for one, which could it be?

A learner confessed to one of your teachers of the sexual abuses she is experiencing at home. The learner even requested and made the teacher promise that the confession will be kept a secret from anyone. However, your teacher is confused on what to do about it and asked for your advice. As a schoolhead, what should you advise your teacher?

One of your female teachers was a victim of domestic abuse. One early morning she approached your office and telling you that his estranged husband has been stalking her for several months already and she fear for her life. From your interview with her friends and colleagues very close to their family, you were informed that her husband has been working abroad for almost a year already. As a schoolhead, what is the BEST advice to this teacher?

Your teacher is asking your advice on whether she will file for NQESH exam or not. Based on her story, she is torn between her desire to make a change in her own school as a School Principal but she also never wanted to leave her colleagues who has been her friends through thick and thin. What intrapersonal conflict do you think this teacher is experiencing?

One morning during your monitoring, you saw one of your teachers so worried and looking confused. When you ask him about his concerns, he told you that he is confused whether he will accept the offer to be transferred to other school where he can teach his specialization or stay in your school but teach subjects other than his specialization. As a schoolhead, what intrapersonal conflict do you think this teacher is experiencing?

You have been observing one of your departments and you found that the personality of the teachers in it are mostly incompatible as evident in their usual disagreement, animosity and conflict from one another. What SLAC topic should you organize for them?

Conflict refers to the disagreement between the people and members of the organization. As a schoolhead, which of the following can be the sources of conflict? I. Cultural diversity II. Different goals III. Varies expectations IV. Diverse personalities

One conflict resolution strategy is by way of mediation. As a schoolhead, from where do you think the success of this strategy rely on?

A leader using confronting as a conflict managing style can see conflict as either of the following characteristics EXCEPT for one, which could it be?