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office systems1

Quiz by Hassan

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7 questions
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  • Q1

    To make an ...........................( to somone outside the company)

    transfer

    outside line

    inernal call

    external call

    60s
  • Q2

    first listen for the .....................................

    extension

    external call

    dialling tone

    internal call

    60s
  • Q3

    press the EXT button to get an ...............................

    engagged

    internal call

    transfer

    outside line 

    60s
  • Q4

    to make an ......................................( to someone within the company ) 

    transfer

    extension

    internal call

    external call

    60s
  • Q5

    if the line is .........................,you should wait a few minutes and then try again

    transfer

    extension

    direct line

    engaged

    60s
  • Q6

    If you the number of the persons ......................., you can use that and call the person directly.

    external call

    transfer

    internal call

    direct line

    60s
  • Q7

    You can phone the main company number,and the receptionist will.................you to that person.

    transfer

    engaged

    external call

    direct line 

    60s

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