Operations Mgmt Intro
Quiz by Praveen
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- Q1
The person most responsible for popularizing interchangeable parts in manufacturing was
c. Eli Whitney
b. Henry Ford
d. Whitney Houston
a. Frederick Winslow Taylor
5s - Q2
Henry Ford is known as the Father of Scientific Management.
falsetrueTrue or False5s - Q3
Customer interaction is often high for manufacturing processes, but low for services.
falsetrueTrue or False5s - Q4
Ethical and social dilemmas arise because stakeholders of a business have conflicting perspectives
truefalseTrue or False10s - Q5
Which of the following are the primary functions of all organizations?
c. sales, quality control, and operations
a. operations, marketing, and human resources
d. marketing, operations, and finance/accounting
b. marketing, human resources, and finance/accounting
30s - Q6
All of the following decisions fall within the scope of operations management except for
b. design of goods and processes
d. managing quality
c. location of facilities
a. financial analysis
10s - Q7
Walter Shewhart is listed among the important people of operations management because of his contributions to
d. statistical quality control
a. assembly line production
b. measuring the productivity in the service sector
c. just-in-time inventory methods
10s - Q8
Which of the following statements is true?
d. There is no such thing as a pure good.
c. A pure service has only a tangible product component.
b. A pure good has no tangible product component.
a. Almost all services and almost all goods are a mixture of a service and a tangible product.
15s - Q9
Henry Ford and _____________________________ are credited with the development of the moving assembly line.
Users enter free textType an Answer15s - Q10
A foundry produces circular utility access hatches (manhole covers). If 120 covers are produced in a 10-hour shift, the productivity of the line is
Users enter free textType an Answer30s - Q11
Customer interaction is often high formanufacturing processes, but low for services.
falsetrueTrue or False30s - Q12
Which of the following is the best example of a pure service?
A) counseling
B) oil change
C) heart transplant
D) electric Co-Op
E)restaurant
30s - Q13
A foundry produces circular utility accesshatches (manhole covers). If 120 covers are produced in a 10-hour shift, theproductivity of the line is:
1.2 covers/hr.
2 covers/hr.
12 covers/hr.
1200 covers/hr.
120 covers/hr.
30s - Q14
A foundry produces circular utility accesshatches (manhole covers). Currently, 120 covers are produced in a 10-hourshift. If labor productivity can be increased by 20%, it would then be:
14.4 covers/hr.
24 covers/hr.
240 covers/hr.
1200 covers/hr.
30s - Q15
A cleaning company uses $10 of chemicals, $40 oflabor, and $5 of misc. expenses for each house it cleans. After some qualitycomplaints, the company has decided to increase its use of chemicals by 50%. Bywhat percentage has multifactor productivity fallen?
A) 0%
B) 8.3%
C) 25%
D) 50%
30s