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Optional Tours - Adding Optional Tours and Pre/Post Nights Quiz

Quiz by jeff tyler

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20 questions
Show answers
  • Q1
    How many days are required in order for us to be able to add or remove an Optional Tour in a reservation?
    up to 7 days after the departure date
    On or 3 days after the Final Pay Date
    No number of days required
    up to 7 days prior the departure date
    30s
  • Q2
    Carole is calling to add the South African Wine Tour to his existing reservation. Is this still allowed?
    Question Image
    Yes,we can still add the tour since it is still 7 days prior to the departure date
    Yes,we can still add the tour and collect the payment immediately using a Credit Card
    No, the reservation is already paid in full
    No, it is already past Final Pay date
    30s
  • Q3
    Which tab will you find the Optional Services item in Softrip?
    Services
    History
    Payments
    Options
    30s
  • Q4
    A Passenger can avail an Optional Tour service at a per person cost?
    TRUE
    FALSE
    30s
  • Q5
    If travel already departed and customer decides to add Optional Tour, can we add it to their itinerary or they must purchase it on their destination?
    No, the reservation is already paid in full
    Yes,we can still add the tour and collect the payment immediately using a Credit Card
    No, they would then need to book it in destination, we would not be able to assist
    No, they would then need to book it online.
    30s
  • Q6
    This accomodation mask code indicates a request for 2 adults sharing rooms in a hotel reservation for Pre/Post Night requests.
    AA/a
    AA
    AA/A
    A/A
    30s
  • Q7
    Pre and post night can only be added up to 7 days prior to departure.
    FALSE
    TRUE
    30s
  • Q8
    This accomodation mask code indicates a request for 2 adults sharing rooms with a kid in a hotel reservation for Pre/Post Night requests.
    AA
    A/A
    AA/a
    AAa
    30s
  • Q9
    What is a Single Supplement?
    This is an additional sum of money that a hotel charges for one person to stay in a room meant for two people.
    This is an additional charge payable on the price of a package
    This is an additional charge payable on the price of an air ticket.
    30s
  • Q10
    Flights should not be purchased until services are confirmed for Pre/Post night requests.
    TRUE
    FALSE
    30s
  • Q11
    This accomodation mask code indicates a request for 2 adults sharing rooms and an extra paying a Single Supplement in a hotel reservation for Pre/Post Night requests.
    A/A
    AA/A
    AA
    AA/a
    30s
  • Q12
    When pre and post nights are purchased, the passengers will typically stay in the same room as their included nights
    FALSE
    TRUE
    30s
  • Q13
    We can add pre and post only to the same hotel included on the tour?
    FALSE
    TRUE
    30s
  • Q14
    How much is the additional charge if the customer add Optional Tours while on a trip?
    10% charge
    7% charge
    20% charge
    5% charge
    30s
  • Q15
    This softrip status indicates any remaining services are still pending supplier confirmation and we will notify the passengers with future status updates.
    REQ
    M1
    CF
    M2
    30s

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