
Oral Communication in Context
Quiz by Maria Ariza Cruz Roque
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- Q1
Which element in the communication process allows the receiver to process the information and extract its meaning to his or her complete understanding?
channel
decoding
encoding
feedback
300s - Q2
Khloe is having a hard time understanding her teacher’s discussion online because her little sister is crying. Which element in the communication process best describes the underlined phrase?
feedback
channel
barrier
receiver
300s - Q3
Leila was given the assignment to speak in a seminar. She prepared a well-written script. But when she got to the venue on the day of the seminar, she felt awkward about her prepared speech. She was surprised to see that she’ll be speaking with kids and not adults. Which among the 7 C’s of Effective Communication did she fail to recognize?
consideration
courtesy
concreteness
conciseness
300s - Q4
Which of the following best describes a non-verbal response?
None of the above
Nami smiled.
Alex told Nina that she is beautiful.
Robin shouted for joy when she learned that she aces the exam.
300s - Q5
The students were moved by the speaker’s message. They all clapped their hands after his talk. Which among the elements of communication best describes the underlined words?
Noise
Receiver
Feedback
Channel
300s - Q6
The following are examples of a linear model of communication EXCEPT:
a speech
students brainstorming about their research
a television broadcast
sending memo
300s - Q7
This model of communication includes participants who are simultaneously senders and receivers.
Transaction Model of Communication
None of the above
Transmission Model of communication
Interaction Model of Communication
300s - Q8
This model is less message-focused and more interaction-focused.
Interaction Model of Communication
None of the above
Transmission Model of Communication
Transaction Model of Communication
300s - Q9
Analyze which of the given situations fall under the Shannon-Weaver Model.
The radio announcer reported the rising cases of Covid-19.
Jessica was given a standing ovation by the audience.
Lilo raised her hand to answer her teacher’s question.
Kia answered ‘Yes’ to Kyle’s proposal.
300s - Q10
Which of the 7C’s in communication is achieved when the speaker focuses only on a single objective in his/her speech so as not to confuse the audience?
Clarity
Courtesy.
Clearness
Consideration
300s - Q11
Ha-Eun is a transferee from Korea. She asked Lily if she could be her friend. Lily couldn’t understand what Ha-Eun was trying to tell her. What type of communication barrier is this?
Information Overload
Inattention
Time Pressures
Language differences
300s - Q12
Teacher Pola is discussing the lesson online, but Ziona couldn’t understand it due to the loud noise coming from a ‘karaoke’ outside. What could be a wise strategy to address Ziona’s concern?
Mute her microphone.
Leave the online meeting immediately.
Shout at her neighbor
Talk to her neighbor in a polite manner
300s - Q13
Yazi, a newbie in the company, was asked to fax the document to the claims department. The document needs to be received immediately but she doesn’t know how to operate a fax machine. What could be the appropriate strategy to avoid a communication breakdown?
Figure it out by herself
Ask help from a colleague
Resign
Don’t send the document
300s - Q14
Which of the following is an example of casual communication?
speech
funerals
Chats between best friends
group discussion
300s - Q15
Which of the following suggests that a communication breakdown occurs because of inattention to details?
Yen is stressed because of the deadline for reports.
Percy cannot answer her teacher’s question.
You and your friend are having a debate about your presidential bet.
Zion is in a hurry, he just nods to his father’s instructions without understanding them.
300s