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Oral Communication in Context

Quiz by Maria Ariza Cruz Roque

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50 questions
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  • Q1

    Which element in the communication process allows the receiver to process the information and extract its meaning to his or her complete understanding?

    channel

    decoding

    encoding

    feedback

    300s
  • Q2

    Khloe is having a hard time understanding her teacher’s discussion online because her little sister is crying. Which element in the communication process best describes the underlined phrase?

    feedback 

    channel

    barrier

    receiver

    300s
  • Q3

    Leila was given the assignment to speak in a seminar. She prepared a well-written script. But when she got to the venue on the day of the seminar, she felt awkward about her prepared speech. She was surprised to see that she’ll be speaking with kids and not adults. Which among the 7 C’s of Effective Communication did she fail to recognize?

    consideration

    courtesy

    concreteness

    conciseness

    300s
  • Q4

    Which of the following best describes a non-verbal response?

    None of the above

    Nami smiled.

    Alex told Nina that she is beautiful.

    Robin shouted for joy when she learned that she aces the exam.

    300s
  • Q5

    The students were moved by the speaker’s message. They all clapped their hands after his talk. Which among the elements of communication best describes the underlined words? 

    Noise

    Receiver

    Feedback

    Channel

    300s
  • Q6

    The following are examples of a linear model of communication EXCEPT:

    a speech

    students brainstorming about their research

    a television broadcast

    sending memo

    300s
  • Q7

    This model of communication includes participants who are simultaneously senders and receivers.

    Transaction Model of Communication

    None of the above

    Transmission Model of communication

    Interaction Model of Communication

    300s
  • Q8

    This model is less message-focused and more interaction-focused.

    Interaction Model of Communication

    None of the above

    Transmission Model of Communication

    Transaction Model of Communication

    300s
  • Q9

    Analyze which of the given situations fall under the Shannon-Weaver Model.

    The radio announcer reported the rising cases of Covid-19.

    Jessica was given a standing ovation by the audience.

    Lilo raised her hand to answer her teacher’s question.

    Kia answered ‘Yes’ to Kyle’s proposal.

    300s
  • Q10

    Which of the 7C’s in communication is achieved when the speaker focuses only on a single objective in his/her speech so as not to confuse the audience?

    Clarity

    Courtesy.

    Clearness 

    Consideration

    300s
  • Q11

    Ha-Eun is a transferee from Korea. She asked Lily if she could be her friend. Lily couldn’t understand what Ha-Eun was trying to tell her. What type of communication barrier is this?

    Information Overload

    Inattention

    Time Pressures

    Language differences

    300s
  • Q12

    Teacher Pola is discussing the lesson online, but Ziona couldn’t understand it due to the loud noise coming from a ‘karaoke’ outside. What could be a wise strategy to address Ziona’s concern?

    Mute her microphone.

    Leave the online meeting immediately.

    Shout at her neighbor

    Talk to her neighbor in a polite manner

    300s
  • Q13

    Yazi, a newbie in the company, was asked to fax the document to the claims department. The document needs to be received immediately but she doesn’t know how to operate a fax machine. What could be the appropriate strategy to avoid a communication breakdown?

    Figure it out by herself

    Ask help from a colleague

    Resign

    Don’t send the document

    300s
  • Q14

    Which of the following is an example of casual communication?

    speech

    funerals

    Chats between best friends

    group discussion

    300s
  • Q15

    Which of the following suggests that a communication breakdown occurs because of inattention to details?

    Yen is stressed because of the deadline for reports.

    Percy cannot answer her teacher’s question.

    You and your friend are having a debate about your presidential bet.

    Zion is in a hurry, he just nods to his father’s instructions without understanding them.

    300s

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