Question 1

1.  A business is an organization that:

Accepted Answer

manufactures or sells goods or services in an attempt to earn a profit.

Answer

could not exist without government support

Answer

is a Crown Corporation

Answer

employs less than 20 employees

Question 2

2.  In what order do managers typically perform the managerial functions?

Accepted Answer

planning, organizing, leading,  controlling

Answer

organizing, leading, planning, controlling

Answer

planning, organizing, controlling, leading

Answer

organizing, planning, controlling, leading

Question 3

3.  What are the three interpersonal roles of managers?

Accepted Answer

Figurehead, Leader, Liaison

Answer

Spokesperson, Leader, Coordinator

Answer

Director, Coordinator, Disseminator

Answer

Communicator, Organizer, Spokesperson

Question 4

4.  At what level of an organization does a corporate manager operate?

Accepted Answer

Top Level

Answer

Functional

Answer

Middle Level

Answer

Operational

Question 5

5.  Which one is not a recognized key skill of management?

Accepted Answer

Writing skills

Answer

Technical Skills

Answer

Human Skills

Answer

Conceptual Skills

Question 6

6.  Which of the following would be included in the "controlling function"?

Accepted Answer

measuring results against corporate objectives

Answer

setting standards

Answer

giving assignments

Answer

explaining routines

Question 7

7.  The most effective leader is one who:

Accepted Answer

has the leadership style most appropriate to the situation and the employees involved

Answer

none of the above

Answer

works with managers and employees to make decisions

Answer

makes managerial decisions without consulting others

Question 8

8.  Motivation is related to:

Accepted Answer

leading

Answer

tactical decisions

Answer

planning

Answer

controlling

Question 9

9.  In organizations, the flow of communication sometimes slows down because there are too many:

Accepted Answer

hierarchical levels

Answer

channels

Answer

departments

Answer

managers

Question 10

10.  Managers need effective communication skills to perform the following roles:

Accepted Answer

interpersonal

Answer

impersonal

Answer

personal

Answer

decisional

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