Which is the best answer for which people in a business should be responsible for cybersecurity?

All staff members should know some cybersecurity basics to reduce the risk of cyber attacks.

IT specialists, because they are in the best position to know about and promote cybersecurity within a business.

Managers, because they are responsible for making sure that staff members are following the right practices.

Business owners. They run the business, so they need to know cybersecurity basics and put them in practice to reduce the risk of cyber attacks.

Emotional Intelligence primarily refers to the ability to:

Recognize, understand, and manage emotions

Solve analytical problems quickly

Control others through emotional influence

Avoid emotional expression entirely

According to the EI quadrant, Self-Awareness means:

Recognizing your own emotions and internal patterns

Being aware of what others feel

Identifying only positive emotions

The “Amygdala Hijack” refers to:

An emotional takeover that disables rational thinking

Logical decision making during stress

A sudden increase in motivation

Which of the following is a powerful EI technique?

Labeling (“Name it to tame it”)

Raising your voice to show authority

According to the conflict styles diagram (page 13) , the Shark style represents:

Strongly pursuing own goals, assertive or aggressive

Which of the following is TRUE about conflict?

It often arises because of perception gaps, not people problems

It should be avoided at all costs

It is always due to lack of resources

Which is an effective de-escalation tool?

Speaking faster to dominate the conversation

Using accusations (“You always…”)

The Organizational objectives for growth are

To ensure sustainability, relevance and competitiveness

The special target to be achieved by an organisation

The specific, measurable goals to expand and improve

Define full form of SMART Goals

Specific, Measurable, Achievable, Relevant, Time-bound

Strong, Manage, Roleplay, Available, Rank, Tactics

Sustainable, Meaningful, Action, Relevance, Tough

Smart, Mindful, Affiliate, Real, Time

What are the Steps or framework for Implementation of objectives at Unit Level?

Communication and Planning, Creating clear Action Plans, Monitoring and Adjusting

Understanding, Localizing the Objectives, setting targets, Resource Planning and Allocation

For Team Building, state the "Pillars of a High-Performing Team"

Clarity of Roles (The Structure): Clear role alignment

Shared Purpose (The Fuel): The reason behind the existence of team

Psychological Safety (The Foundation): taking risks without fear of being embarrassed or punished

What is NOT meant by Delegation and Empowerment?

Delegation is Non-verbal communication with Gestures & Body Language

Effective delegation requires clear communication about the task, standards for success, and the timeline for completion.

Delegation of work is the process of assigning tasks, responsibilities, and decision-making authority to another person, typically a subordinate or team member.

Empowerment gives employees a sense of ownership and trust.

Which does NOT come under the Benefits of Delegation?

For the sub-ordinates: Delegation is dumping work means just getting work off your plate to your junior

For the delegatee: Leads to professional development, increased engagement, and a greater sense of value and accomplishment

For the organization: Boosts productivity, fosters a more resilient and adaptive workforce, and can lead to higher revenue

For the delegator: Frees up time for strategic work, improves leadership skills, and builds a more capable team

Which are NOT the Types of Motivation at Workplace?

Negative Motivation is dissatisfaction, decreased engagement, a low sense of value and accomplishment at work

Intrinsic motivation in the workplace is the internal drive to work on tasks for their own sake because they are interesting, fulfilling, or aligned with personal values

External Motivation by Non-Monetary Rewards like Awards, promotions, praise, or recognition

Extrinsic motivation in the workplace is driven by Monetary rewards like salary, money, bonuses, overtime perks & incentives

What are the attributes of Positive attitude at work?

Being resourceful with your time, working through difficult circumstances, and being kind to yourself and others.

People with a positive attitude improve the lives of themselves and others around them with their hard work, good behaviour, and caring nature.

A positive attitude at work includes working with others towards a common goal with high levels of openness, conscientiousness, and agreeableness.

What do you mean by “Strategy”?

Includes: Stability Strategy, Competitive Strategy, Diversification Strategy.

Strategy includes organisation’s Vision, Mission, Goals & Objectives.

Word "strategy" comes from the ancient Greek word "strategos," meaning "general," and originally referred to the art of military leadership.

“SWOT Analysis” is a strategic planning technique that provides a holistic view of an organisation. SWOT means?

Strengths: These are the positive characteristics and unique capabilities that give a business a competitive advantage. Weaknesses: They refer to the internal factors that hinder a company’s growth and success

Opportunities: These are external factors that could bring potential advantages to a business Threats: These are external factors that could adversely affect a business