OST Refresher Session Quiz
Quiz by Noor Abu Daabes
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
The MLO is replaced with
Users enter free textType an Answer60s - Q2
The Priority of the ticket for a Major incident should be always raised to SD as P1/P2
falsetrueTrue or False45s - Q3
Which template has been split into two templates?
Network Device Management
User Administration
Block/Unblock Devices
Service Request/Incident Form
60s - Q4
Class 07[General]/1 will be turned into an Art room but the school insists to keep the AP & CC only changing the name, the correct template to be used in this case is:
Update Department Name (Out of Alef Scope)
New Joiner
General Service Request
Update User Within the Same School
30s - Q5
Class 6A will be turned into Vice Principal Room, the correct template to be used in this case to update the department on the SD is:
New Joiner
Update User Within the Same School
Update Department Name (Out of Alef Scope)
General Service Request
60s - Q6
The SLA is:
Template
came to manage the individuals who can access your instance by defining them as users in the system.
System Fault with Workaround that impacts all ADEK Locations
define the time it takes for services to be delivered and
incidents to be resolved.
60s - Q7
Match the following
Users link answersLinking60s - Q8
The biggest country in the world
Russia
China
United Kingdom
Spain
45s - Q9
8÷2(2+2)
8
4
16
1
120s - Q10
Some months have 31 days, and other months have 30. Then how many months have 28 days?
Two
Four
Three
One
45s