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Peer Mentoring recap task

Quiz by Claudia

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9 questions
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  • Q1
    Barriers to communication include:
    Open questions, noise distractions, accent
    Values and beliefs, lack of trust, needs not being met (e.g. the mentee is tired)
    Cultural norms, open body language, lack of trust
    30s
  • Q2
    To avoid having our values and beliefs influence communication:
    We must tell our mentee that we will end the mentoring relationship if they have a different system of beliefs
    We can try to convince the mentee what is right for them.
    We will maintain awareness and challenge our own values and beliefs as needed, trying not to impose them on mentees.
    30s
  • Q3
    In verbal communication, we communicate mainly trough:
    Our body language, including facial expression.
    Our volume, tone, intonation
    Our words
    30s
  • Q4
    For effective non-verbal communication, we need to:
    Gesticulate as much as possible when we speak.
    Mirror the mentee as appropriate
    Look the person in the eye all the time when speaking and listening
    30s
  • Q5
    Paralanguage refers to:
    Facial expression
    Non-verbal cues.
    Tone, volume, pitch, intonation, responsible for 38% of the message we communicate
    30s
  • Q6
    Active listening means:
    Asking as many questions as possible to show interest.
    Telling a story similar to the mentees’ to show you know what they are going through
    Remaining non-judgmental and not listening with an agenda
    30s
  • Q7
    Empathy means:
    Seeing things from the mentee’s perspective.
    Agreeing with your mentee’s point of view.
    Feeling sorry for your mentee
    30s
  • Q8
    Select the best way to react to the following: Mentee: You’re younger than I am, why should I take advice from you?
    I understand, but I am far more experienced and have been in this job for years.
    What does mentoring have to do with age?
    Do you think an older mentor is better for you?
    Are you worried because you believe I might not have the experience necessary to mentor you?
    30s
  • Q9
    Which is the best question to ask in a feedback stage?
    What was your experience of working in this company?
    Why did you enjoy working with me?
    How did you like working for our wonderful company?
    30s

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