Your client wishes to view their payroll journal in .XLS (Excel) format. Is this possible within Paychex Flex, or do you need to run the report for them in Core Advanced?

Suzie from Suzie's Shrimp Shack wants to add a post-tax cell phone deduction for her delivery drivers. Can she add this in Paychex Flex, or does it need to be added in Core Advanced?

After a client submits their payroll in Paychex Flex, they have 30 minutes to make any necessary changes.

Bob from Bob's Building, Inc wants to turn on the import feature in Paychex Flex, so that he may import his payroll. Can he turn this feature on himself in Paychex Flex or must it be done in Core Adv?

Clients are able to import their own payroll into Paychex Flex.

A Paychex Flex user cannot change a pre-filled standard hours or salary amount in Paychex Flex.

Your client calls in and inquires how to set up Shift Differentials in Flex. Can this function be performed in Paychex Flex or do you have to add the Shift Differentials in Core Advanced?

Mickey from Steamboat Willie's, Inc. has filed paperwork to change the legal name of his business to Mickey & Minnie's, Inc. Can he make this change in Paychex Flex or does it need to be made in Core?

Daisy from Daisy's Dog Grooming needs to void a check for an employee she paid in error. Can she do so in Paychex Flex or must the check be voided in Core Advanced?

April from May Flowers, Inc, wants to set up a custom check template in Paychex Flex. Is she able to do so or will you need to set up the check template for her in Core Advanced?

Jen, Super Admin from Jen's Jewelry wants to change her Payroll Admin, Eric, to have Super Admin status. Can Jen make this change herself or must it be made via the Online Support Tool by a Paychex Representative?

Pete from Pete's Pretzels realized he needs to change his check date, but he has already entered 50 checks in the system. Can he change the check date in Paychex Flex or must it be changed in Core Advanced?

Your client needs to add short-term disability (aka third-party sick pay) for one of their employees. Can they add this in Paychex Flex, or must it be added in Core Advanced?

Pauline from Pauline's Poultry Palace has opened a new store, and would like to have the location added to her client ID. Can Pauline do this in Paychex Flex, or does it need to be added in Core Advanced?

Can a client add a new employee in Paychex Flex, or does this action need to be performed by a Paychex representative in Core Advanced?

The Paychex Flex Company Dashboard can be viewed on a mobile device.

Adam from Adam's Aquatic Adventures has decided he would like to switch his delivery method from UPS to a local courier. Can Adam do this in Paychex Flex, or does this need to be done in Core Advanced?

Your client has no live checks and no longer wishes to receive paper reports. Can the client code themselves as non-printing in Paychex Flex, or does this function need to be performed in Core Advanced?

Nolan from Nolan's Noise Factory has locked himself out of Flex. He calls you for assistance. Is Nolan able to recover his password through Paychex Flex or does he need assistance from Paychex?

Clients can use effective dates when terminating employees in Paychex Flex.

Max from Max's Music Emporium has expanded into another state, and wishes to add Georgia withholding and SUI to his ID. Can this be done in Paychex Flex or must the new state be added in Core Advanced?