Question 1

Based on the scenario, how much would be withheld from his check for social security tax?

Accepted Answer

$34.10

Answer

$37.20

Answer

$40.30

Answer

$27.90

Question 2

What is the most efficient way to issue these commission checks in Core Advanced?

Accepted Answer

Create a check template.

Answer

Tell Mandy to process them in Flex.

Answer

Add a note at the company level with the details on how the commission checks should be issued.

Answer

Update the check options on each check every time one is issued.

Question 3

After Jim enters gross-to-net amounts for this client he can choose from each of the following output options, except ________________.  (Click image to enlarge.)

Accepted Answer

Direct Deposit

Answer

Manual Check (print stub for employee's records)

Answer

Manual Check (do not print anything for the employee)

Answer

Negotiable Check (print check and stub)

Question 4

Your client has changed her mind and would like her payroll package delivered by mail going forward, you need to update the delivery method for the payroll package. Where would you go to make this change? (Click image to enlarge.)

Accepted Answer

https://uploads.quizalize.com/a5e61684-84ed-46ba-ad0f-a3f08e23c907/question/dc44d29a520f7521c9399bc587e9e261d7a5fa71.GIF

Answer

https://uploads.quizalize.com/a5e61684-84ed-46ba-ad0f-a3f08e23c907/question/f4b8be590bdb9e3409236e1240808bd21de9d879.GIF

Answer

https://uploads.quizalize.com/a5e61684-84ed-46ba-ad0f-a3f08e23c907/question/ee6536fc32e63d4b064692071c379d686a435014.GIF

Answer

https://uploads.quizalize.com/a5e61684-84ed-46ba-ad0f-a3f08e23c907/question/2b2a4c00f72a1b333c8c9f1d8bfd0125c61b0161.GIF

Question 5

Which of the following is NOT a benefit of using check templates when taking payroll?

Accepted Answer

Allows you to autopay all the employees

Answer

Increases check accuracy

Answer

Saves time

Answer

Reduces repeat client questions regarding taxes and deductions

Question 6

Use the PR0024C to answer the following question - Bonus is an example of what type of earning? (Click the image to enlarge.)

Accepted Answer

Wages and salary

Answer

Other Items

Answer

Other Earnings

Answer

Reimbursement

Question 7

Using the scenario, when Johnny sets up the check template which tax(es) and/or deductions may never be blocked?

Accepted Answer

FICA and Paychex 401(k) contributions

Answer

FIT and client-sponsored retirement plans

Answer

FICA and client-sponsored retirement plans

Answer

FIT and Paychex 401(k) contributions

Question 8

When changing a client's payroll frequency, what other item(s) may also be impacted by the change?

Accepted Answer

All of these.

Answer

Earning and Deduction values

Answer

Additional amount for withholding

Answer

Rate/Salary

Question 9

The difference between a CSA and a Note is that a CSA can be deleted, whereas Notes are forever.

Accepted Answer

False

Answer

True

Question 10

Which of the following reports in the standard report package is NOT unique to PEO clients?

Accepted Answer

Timesheet

Answer

Workers' Compensation

Answer

Banner Page and Special Handling Sheet

Answer

Supplemental Employee Detail

Question 11

On-Demand reports offers which type of reports?

Accepted Answer

Company Reports and Internal Reports

Answer

Standard Reports and Employee Reports

Answer

Company Reports and Employee Reports

Answer

Standard Reports and Internal Reports

Question 12

For garnishment orders, PEO clients can choose to have Paychex withhold the money from the employee's check so they can make the payment or utilize the Garnishment Payment Service (GPS).

Accepted Answer

False

Answer

True

Question 13

Read Me Books has received their invoice. When will the total invoice amount be debited from their bank account?

Accepted Answer

The banking day before the check date.

Answer

The end of each pay period.

Answer

Bi-weekly on Friday.

Answer

The beginning of each pay period.

Question 14

You receive a call from your client, Bill, who states he hasn’t received his payroll package. You have confirmed that payroll processed and the package was sent. After completing all other steps to determine where the package could be, you still cannot solve the delivery issue. How will you engage the Fulfillment Center to report the issue and ask for their assistance?

Accepted Answer

By using the Logistics Services Power App and creating the Request Type: Report a Fulfillment Issue.

Answer

By using the Logistics Services Power App and creating the Request Type: Send a payroll package to a client today (same day).

Answer

Billing Adjustment (AR0008)

Answer

PEO PQA Process Form (PEO036)

Question 15

Cheryl from Whole New World Bistro normally receives two packages from Paychex. She calls concerned because she did not receive the second package this week. You review the Package and Delivery screen to confirm. What must be done on this screen to ensure a mailing label prints for each package?

Accepted Answer

"Always print package" must be selected

Answer

Special packing instructions must be entered

Answer

"Print package only when assigned reports are generated" must be selected

Answer

Special delivery instructions must be entered

Question 16

What is Piper's net pay? (Click image to enlarge.)

Accepted Answer

&#36;123.45

Answer

&#36;148.45

Answer

&#36;573.45

Answer

&#36;598.45

Question 17

What is an example of a Company Report?

Accepted Answer

Employee Birthday Listing

Answer

Appointment Schedule

Answer

Client Liability and Payments Report

Answer

Clients Processed but Printed Remotely report

Question 18

What is the second step in viewing an On-Demand Report within Core Advanced?

Accepted Answer

Select Report Type

Answer

Set Options

Answer

Select the Companies

Answer

Select Individual Reports

Question 19

The Flex PEO does not utilize Agency checks.

Accepted Answer

True

Answer

False

Question 20

Which report is generated with the payroll reports for a client who has Vendor Checks?

Accepted Answer

Agency and Vendor Payment Journal

Answer

Payroll Journal

Answer

Vendor Processing Request Report

Answer

Timesheet

Question 21

How often should a service specialist check their CSA's?

Accepted Answer

Multiple times throughout the day

Answer

Weekly

Answer

Twice per day

Answer

Only in the morning

Question 22

An indirectly tipped employee is an employee who does not normally receive tips from customers such as busboys, runners, service bartenders, and host employees.

Accepted Answer

True

Answer

False

Question 23

How many types of packages are required for all payroll clients?

Accepted Answer

2

Answer

4

Answer

1

Answer

3

Question 24

In the following screenshot, is the client set up with a split pack? (Click image to enlarge.)

Accepted Answer

NO

Answer

YES

Question 25

When viewing the attached timesheet, what is Bethany Beak's hire date? (Click image to enlarge.)

Accepted Answer

09/18/15

Answer

02/25/89

Answer

06/04/18

Answer

10/30/15

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