Pharmacies are required by law to automatically dispense a generic equivalent unless the prescribing physician or patient request the brand.

Which STC would you use to document a call in which you provided a participating pharmacy to a member?

Brand name drugs are ________________________.

A prescription can not be sent over to a pharmacy electronically.

What are generic drugs?

An example of a formulary change would be adding or removing drugs from the member's approved drug list.

Match the following Tier levels:

Maintenance medications are drugs that someone takes on a regular basis for a chronic or long-term medical condition.

Drop the diabetic supply manufacturers in the correct bucket.

Put the phases of the Part D life cycle in order.

What does LIS stand for? (Include spaces when spelling)

Members with LIS will still have to pay for a late enrollment penalty.

What does LEP stand for?

Which STC would you use to document a call in which you provided copayment information on a drug for a member who is still within their ICL?

MTM stands for ____________________________.

The Coverage Gap phase is other wise known as __________________.

LIS has how many levels? 

What is the best way to help a member who is expressing a financial hardship paying for their medications?

What supplemental benefit can members take advantage of to have their alcohol prep pads delivered to them?

The Insulin Savings Program is available with all CarePlus plans except:

LEP is an amount that is permanently added to a member's ___________________.

Preferred and standard cost-share pharmacies include all of the following except:

In addition to physical pharmacies, CarePlus has also contracted with a mail-order pharmacy services from what vendor?

Drop the item into the correct coverage type bucket.