PHC Ch 4 Personal and Professional Qualities of a Healthcare Provider
Quiz by Kathy Rozzi
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- Q1
The ability to begin or follow through with a task is:
self motivation
willingness to learn
competence
none of these
60s - Q2
The ability to understand another person's feeling, situation or motive is:
empathy
enthusiasm
patience
none of these
60s - Q3
Having the ability to say or do the kindest or most fitting thing is:
honesty
responsibility
tact
discretion
60s - Q4
Willing to be held accountable for you actions is:
responsibility
realistic
honest
discretion
60s - Q5
When one uses good judgement in what you say and do is:
honesty
none of these
discretion
dependable
60s - Q6
The 3 essential elements of communication are having a sender, a message and a receiver.
True
False
60s - Q7
An important factor that contribute to good health is:
diet and exercise
medication and fluids
none of these
music and stress relief
60s - Q8
What jewelry can be worn with a uniform?
a wedding ring
a watch
all of these
small pierced earrings
60s - Q9
Why is it important to keep nails short?
they look nicer
none of these
patients prefer short nails
they can injure the patient and transmit germs
60s - Q10
For effective communication, healthcare workers should modify medical terminology.
False
True
60s - Q11
For effective communication a healthcare provider may use familiar, slang terminology.
False
True
60s - Q12
Repeating the message or information or changing the form of the message can be helpful when communicating.
False
True
60s - Q13
The use of facial expressions, body language, gestures, eye contact and touch is known as what?
nonverbal communication
meaningful communication
none of these
unusual communication
60s - Q14
The following are all barriers to communication except:
psychological barrier such as prejudice or closemindedness
none of these
nonverbal communication
physical disability like deafness
60s - Q15
Paying attention to and making an effort to hear what the other person is saying is:
feedback
good communication
listening
none of these
60s